Operations Manager, Equity Trade Support

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time
About Us

DBS Bank (Hong Kong) Limited is a leading financial institution in Asia, with a strong commitment to innovation and excellence. We strive to deliver exceptional value to our customers and partners through our diverse range of products and services.

Job Description

We are seeking an experienced Operations Manager to join our Equities team. The successful candidate will be responsible for managing the daily operations of trade support, ensuring seamless execution of trades, and providing exceptional customer service.

Key Responsibilities
  • Manage a team of professionals to oversee the daily operation of trade support, including trade captures, enrichments, confirmations, reconciliations, and contract notes generation.
  • Ensure accurate and timely completion of tasks within Service Level Agreements (SLAs).
  • Collaborate with stakeholders to identify opportunities for process improvements and implement changes to enhance operational efficiency and service standards.
  • Develop and maintain subject matter expertise in lifecycle trade support flow, trade captures, and enrichments, trade confirmations, trade reconciliations, and contract notes generation.
  • Stay up-to-date with market trends and regulatory requirements, ensuring compliance with relevant laws and regulations.
Requirements
  • Degree in Finance, Business Administration, Economics, or related disciplines.
  • Minimum 10 years of experience in the Banking and Finance industry, preferably with 5 or more years of people management experience.
  • Strong knowledge of Omgeo CTM terminal, Bloomberg, and Order Management Systems.
  • Excellent analytical, problem-solving, and communication skills.
  • Able to work effectively in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.
  • Proficiency in Microsoft Office and good command of written and spoken English and Chinese.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.



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