Product Operations Associate Role
1 month ago
Explore a dynamic career at Crypto.com, where innovation meets opportunity. We are seeking a highly motivated and detail-oriented Product Operations Associate to join our team.
About the RoleThis is an excellent entry-level position for individuals looking to develop their skills in operation and project coordination. As a Product Operations Associate, you will be working closely with cross-functional teams to improve operational excellence and drive efficiency across all products.
The successful candidate will have the ability to collaborate well with people at all levels, possess high attention to detail, and demonstrate determination to troubleshoot problems. They will also be eager to learn and take on new challenges.
Responsibilities:
- Coordinate the release of diverse Crypto.com product offerings
- Collaborate with stakeholders to gather requirements for release execution
- Implement standard operating procedures (SOP) to ensure error-free implementation of changes
- Identify blockers and bottlenecks in existing operational processes and recommend solutions and enhancements
- Drive and implement improvements to existing workflows and tools to enhance release efficiency
- Coordinate with cross-functional teams to prioritize and spec out product issues
- Manage release timelines to meet management and team expectations
- Review escalated issues from customer service and follow up with stakeholders
We offer a competitive salary, ranging from $60,000 to $80,000 per annum, depending on location and experience. Other benefits include a medical insurance package, attractive annual leave entitlement, work flexibility adoption, and access to our internal mobility program. Our employees also enjoy perks such as a Crypto.com Visa card provided upon joining.
Crypto.com is an equal opportunities employer, committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. We value diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
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