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Insurance Business Process Specialist

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

Key Responsibilities:


Review life insurance new business applications and deliver premium financing end-to-end case management services.


Support:


Uplift branch and individual sales quality above threshold throughout routine case review, reinforcement training, and regular reporting.


Key Skills:


Timely provide accurate case information in a consistent basis to sales staff for taking remediation to the new application.


Handle case enquiries from sales staff in a professional manner.


About this role:


This role is ideal for a high calibre professional with a Higher Diploma/Associate Degree or above in finance, business, or related field.


Requirements:


2 years' experience in bancassurance (preferably with sales quality and/or retail banking individual life insurance product knowledge and sales experiences).


Effective communication, interpersonal, and problem-solving skills.


Conversant in PC skills (Proficiency in PowerPoint, Excel with VBA/Macro is an advantage).


Strong sense of teamwork and able to work independently.


Performance driven and results-focused.


Fluent in both written and spoken English and Cantonese.


About HSBC:


HSBC is committed to building a culture where all employees are valued, respected, and opinions count.


We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.


Personal Data:


Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.