Professional Learning and Development Expert

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Four Seasons Hotels and Resorts Full time
About Four Seasons Hotels and Resorts

We are a world-class hospitality company that is passionate about delivering exceptional guest experiences. Our team members around the globe create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.

Job Description: Learning and Development Manager

In this exciting role, you will be responsible for designing and implementing innovative learning programs to enhance the skills and knowledge of our employees. You will work closely with our Director of People and Culture to develop customized training initiatives that meet the business needs of our hotel. Your goal will be to foster a culture of continuous learning and development within our organization.

Your key responsibilities will include:

  • Developing and facilitating mandatory corporate programs and providing onboarding orientation for new hires
  • Supporting the Director of People and Culture in talent management and development programs through succession planning, learning needs analysis, and developing customized programs and initiatives to achieve business needs
  • Leading the Departmental Designated Trainers platform to enhance the learning culture of the hotel, keeping abreast of industry trends and training best practices
  • Taking responsibility for Interns' arrangements, including interviewing, onboarding procedures, and reviewing performance
  • Assisting in developing and implementing policies and procedures, ensuring compliance with corporate guidelines and local regulations
  • Providing coaching to managers and employees in performance-related matters, developing and implementing remedial plans
  • Initiating, organizing, and engaging actively in employee engagement activities
What We Offer

We offer a competitive salary of $80,000 - $120,000 per annum, depending on experience, as well as a comprehensive benefits package, excellent training and development opportunities, complimentary accommodation at other Four Seasons Hotels and Resorts, birthday leave, complimentary employee meals, and public holidays. This is a full-time position with a 5-day workweek.



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