High Speed Rail Station Officer
5 days ago
Job Overview
About Mass Transit RailwayMass Transit Railway is a leading transportation provider, committed to delivering exceptional service to our customers. Our team of professionals work together to ensure the safe and efficient operation of our rail network.
Job Description
Key Responsibilities- Perform station duties such as platform supervision, train service recovery, and crowd control.
- Operate Customer Service Centres and handle Automatic Fare Collection systems.
- Provide world-class customer services in accordance with service standards and targets.
- Grade E / Level 2 / Attained' or above in 5 subjects of HKCEE / HKDSE (including English and Chinese Languages).
- A minimum of 2 years work experience, preferably gained in travel or hospitality industries.
- Proficient in English, Cantonese, and Putonghua, with knowledge of simplified Chinese characters.
- Effective and empathetic communication skills and strong customer-centric mindset.
- Possession of a valid travel document to the Mainland of China.
Benefits
What We Offer- A competitive salary package including estimated average monthly income of HK$22,000.
- Shift duty related allowance, laundry allowance, 13th month pay, and annual discretionary award.
- Eligibility for related allowances during adverse weather conditions.
-
High Speed Rail Team Member
8 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob DescriptionAs a Station Officer-High Speed Rail, you will perform station duties such as platform supervision, train service recovery, station inspection, and crowd control. You will also operate the Customer Service Centre and handle the Automatic Fare Collection system and equipment.Perform station duties effectively and efficiently.Provide world-class...
-
High Speed Rail Operations Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob DescriptionWe are seeking a highly skilled and experienced Station Officer-High Speed Rail (Ref: 25000002) to join our team at the Mass Transit Railway. As a key member of our operations staff, you will be responsible for ensuring the smooth running of our high-speed rail services.Key ResponsibilitiesPlatform Supervision: Oversee platform activities,...
-
Station Officer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeAbout the RoleThis exciting opportunity is perfect for individuals who are passionate about delivering exceptional customer experiences and contributing to the success of our high-speed rail services. As a Station Officer, you will play a critical role in maintaining the high standards of our passengers and supporting our team's efforts to provide efficient...
-
High Speed Rail Station Officer
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob SummaryAs a Station Officer at Mass Transit Railway, you will be responsible for performing various station duties such as platform supervision, train service recovery, and crowd control. You will also operate the Customer Service Centre and handle Automatic Fare Collection system and equipment.Key ResponsibilitiesSupervise platforms and ensure smooth...
-
High Speed Rail Service Delivery Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time**Job Description**The Customer Experience Operations Lead will be responsible for managing the operations and logistics of the Customer Caring and Engagement team in High Speed Rail. This role requires a strong background in customer service and experience in managing teams.**Responsibilities**Lead the day-to-day operations of the Customer Caring and...
-
High Speed Rail Operations Coordinator
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time**Company Overview:**Mass Transit Railway (MTR) is one of the leading railway operators in Hong Kong. We strive to provide high-quality customer services to our passengers and are committed to delivering exceptional experiences.We are currently seeking a highly skilled and experienced individual to join our team as a Customer Engagement Officer in High Speed...
-
Station Operations Coordinator
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob OverviewAbout Mass Transit RailwayWe are seeking a highly skilled and experienced professional to join our team as a High Speed Rail Station Officer. This role requires a strong focus on customer service, operational efficiency, and teamwork.Key ResponsibilitiesStation OperationsPlatform supervision, train service recovery, and crowd control.Customer...
-
Railway Operations Professional
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob OverviewAbout Mass Transit RailwayWe are seeking a highly skilled and experienced professional to join our team as a High Speed Rail Station Officer. This role plays a critical part in ensuring the smooth operation of our rail network and providing exceptional customer service.Key ResponsibilitiesStation DutiesPlatform supervision, train service...
-
Transportation Service Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob DescriptionAbout UsMTR Corporation is a major transportation provider in Hong Kong, dedicated to delivering excellent service to our customers. As a High Speed Rail Station Officer, you will play a vital role in ensuring the safe and efficient operation of our rail network.Key ResponsibilitiesOperational TasksPerforming station duties such as platform...
-
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob DescriptionWe are seeking a seasoned professional to lead our digital transformation initiatives, focusing on enhancing the effectiveness and efficiency of rail station operations.Key Responsibilities:Partner with stakeholders to develop and execute a digital transformation roadmap that supports day-to-day operations and management of rail stations.Lead...
-
Railway Installation Engineer
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hitachi Rail Full timeAbout UsA career at Hitachi Rail offers a unique opportunity to contribute to the development of digital transformation and technology in the rail industry.We are a global organisation with operations in every corner of the world, bringing people together through sustainable and innovative ways of working.This role is part of our commitment to creating an...
-
Installation Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hitachi Rail Full timeJob DescriptionHitachi Rail is a leading global railway solutions provider, and we are seeking a highly skilled Graduate Installation Engineer to join our team.This role will be responsible for monitoring installation works related to all railway transport activities, ensuring schedule, performance, and quality. Key responsibilities include:Conducting site...
-
Technology Strategy Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob DescriptionWe are seeking a highly skilled Senior Systems Manager to join our team. As a key member of our technology leadership, you will be responsible for creating and executing digital transformation roadmaps and initiatives that support day-to-day operations and management of rail stations.
-
High-Speed Logic Engineer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Gowin Semiconductor Co. Ltd Full timeRequirements and QualificationsBachelor's degree or above in electronic engineering, computer science, or related disciplines.Senior titles will be offered to candidates with more relevant experience. Fresh graduates are welcome to apply.Knowledge in digital signal processor, microprocessors, and IC design flow.Strong programming skills in at least one of...
-
Customer Experience Operations Lead
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time**Job Summary**We are seeking an experienced professional to lead the Customer Caring and Engagement team in High Speed Rail. The successful candidate will have a strong background in customer service and experience in managing teams.**Key Responsibilities**Manage the day-to-day operations of the Customer Caring and Engagement team to ensure high-quality...
-
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob OverviewWe are seeking a seasoned executive to lead our applications delivery team, driving digital transformation and improving operational efficiency across our rail network.Key Responsibilities:Develop and execute a digital transformation strategy that aligns with business goals and objectives.Lead a team in the design, development, and deployment of...
-
Procurement Officer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeAbout the RoleWe are seeking a talented and experienced professional to join our team as a Planning and Control Officer - Supply Chain. In this role, you will play a critical part in ensuring the efficient operation of our supply chain.Key ResponsibilitiesThe successful candidate will oversee the entire procurement cycle, including sourcing, tender...
-
High-Voltage Electrical Technician
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong EV Power Limited Full timeWhy Work with Us:Hong Kong EV Power Limited is a dynamic and innovative company that provides one-stop solutions to customers from product installation, consultation, and IT software related to EV Charger projects. We're committed to delivering high-quality services to our clients and are looking for passionate candidates to join our fast-growing...
-
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeAbout the RoleThis position plays a critical role in shaping our organization's digital future, driving innovation, and improving operational efficiency.Key Responsibilities:Develop and execute a digital transformation strategy that aligns with business goals and objectives.Lead a team in the design, development, and deployment of digital solutions that...
-
Chief Supply Chain Officer for Metro Systems
8 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeAbout This OpportunityWe are seeking a highly experienced professional to join our team as Chief Supply Chain Officer for Metro Systems. As a key member of our senior leadership team, you will be responsible for leading our procurement efforts, driving business value, and achieving operational excellence.Job Summary: Lead the development and execution of...