Senior Manager, Enrolment

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China Aon Full time

Aon: Shaping Decisions for the Better

We are united through trust as one inclusive, diverse team, passionate about helping our colleagues and clients succeed.

About the Role

The incumbent will be responsible for assisting the business line department in providing account management to existing and potential clients. Key duties include:

  • Managing and providing high-quality service to our existing clients
  • Providing clerical and administrative support to clients
  • Answering customer enquiries & complaints with a professional manner via phone
  • Providing professional customer service & relationship building
  • Handling membership matters and the maintenance of the membership database
  • Cooperating with other teams to meet deadlines and expectations of services
  • Leading various projects as assigned by supervisor

What Sets This Opportunity Apart

Our teams are highly collaborative, working towards common goals while striving for excellence in the solutions we provide to our clients. We embrace challenges and rely on each other for support and creative problem-solving. Our colleagues and leaders support professional development to help each other grow and excel.

Requirements

  • Degree in any relevant discipline;
  • Minimum 7 years working experience in Employee Benefits in a broker firm or insurance company(ies). Candidates with less experience will be considered for a Manager position.
  • Holder of FLMI or LOMA preferred or passed in IIQE Papers
  • Customer-oriented
  • Well-organized and detail-minded
  • Good organization skills and effective interpersonal skills
  • Good command of written and spoken English and Chinese
  • Good command of computer skills including MS Office (Word, Excel)
  • Immediately available preferred

Aon's Support for Our Colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working


  • Enrolment Specialist

    2 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Bupa Full time

    Role OverviewAs an Enrolment Specialist at Bupa Global, you will be part of a team that ensures an exceptional customer experience for our customers, brokers and group secretaries. Your key responsibility will be to swiftly and accurately carry out comprehensive enrolment services, resolving any enrolment queries to both internal and external customers.Key...

  • Enrolment Specialist

    3 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Bupa Full time

    Role OverviewAs an Enrolment Specialist at Bupa, you will be responsible for delivering exceptional customer experiences for our customers, brokers, and group secretaries. Your primary focus will be on ensuring swift and accurate enrolment services for Bupa Global, while resolving any enrolment queries to both internal and external customers.Key...

  • Enrolment Specialist

    3 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Bupa Full time

    Job Title: Enrolment SpecialistJob Summary: We are seeking an experienced Enrolment Specialist to join our team at Bupa Global. As an Enrolment Specialist, you will be responsible for ensuring an exceptional customer experience for our customers, brokers, and group secretaries by swiftly and accurately carrying out comprehensive enrolment services.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aon Full time

    Aon: Shaping Decisions for the BetterWe are united through trust as one inclusive, diverse team, passionate about helping our colleagues and clients succeed.What the Day Will Look LikeThe incumbent will assist the business line department in providing account management to existing and potential clients, including:Managing and providing high-quality service...


  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    We are seeking a skilled professional to join our support team as a Senior Customer Services Officer.Key Responsibilities:Resolve customer inquiries and issues in a timely and professional manner.Collaborate with sales teams to identify business opportunities through customer interactions.Handle product inquiries and enrollment through our online-to-offline...


  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    We are seeking a highly skilled professional to lead our customer service team as a Senior Customer Services Officer.Key Responsibilities:Provide exceptional customer service by resolving 100% of client issues in a timely and professional manner.Collaborate with the sales team to identify business opportunities through customer interactions.Handle product...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aon Full time

    Senior Manager, Enrolment - Health & BenefitsAon is a global leader in risk management and human capital consulting.We are seeking a highly skilled and experienced Senior Manager to join our Enrolment team.The successful candidate will be responsible for providing account management to existing and potential clients, including:Managing and providing...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

    Job SummaryWe are seeking a highly skilled and experienced Programme Manager to join our Human Resources team at DBS Bank (Hong Kong) Limited. The successful candidate will be responsible for managing end-to-end programmes, including project management, class scheduling, and data analytics. Key Responsibilities:• Manage the setup and tracking of...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

    Job SummaryDBS Bank (Hong Kong) Limited is seeking a skilled Learning and Development Programme Manager to join our team. As a key member of our Human Resources department, you will be responsible for managing end-to-end programmes and projects, ensuring effective delivery and completion of learning initiatives. Your primary focus will be on programme...


  • Hong Kong, Central and Western District, Hong Kong SAR China Huatai Securities Full time

    Financial Analysis InternshipJob OverviewAt Huatai Securities, we are seeking a highly motivated and detail-oriented Financial Analysis Intern to join our team.ResponsibilitiesAnalyze complex financial data and prepare detailed reports for senior bankersAssist in the development of financial models and valuation analysesSupport senior bankers with daily and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Huatai Securities Full time

    Financial Internship OpportunityAt Huatai Securities, we are seeking a highly motivated and detail-oriented individual to join our team as a Financial Analyst Intern.Key Responsibilities:Analyze complex financial data and prepare detailed reports for senior bankers.Assist in the development of financial models and valuation analyses for marketing and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Huatai Securities Full time

    Project Internship at Huatai SecuritiesKey Responsibilities:Conduct thorough analysis of corporate and financial data.Develop financial models and valuation assessments, along with pitch materials for marketing and execution.Assist senior bankers in preparing analytical reports and industry research on a daily and weekly basis.Provide support to senior...


  • Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full time

    About the RoleWe are seeking a highly experienced Senior Project Manager to join our team at AXA Hong Kong and Macau. As a key member of our project management team, you will be responsible for delivering complex and large-scale programs/projects that align with our company strategy.Key ResponsibilitiesDeliver complex and large-scale programs/projects that...


  • Hong Kong, Central and Western District, Hong Kong SAR China Blackpanda Full time

    Job Title: Senior Security EngineerWe are seeking a seasoned security engineer to join our team at Blackpanda Group, Asia's leading local cyber incident response firm. As a Senior Security Engineer, you will play a critical role in developing forward-thinking solutions to protect against external threats to our clients' digital...


  • Hong Kong, Central and Western District, Hong Kong SAR China Huatai Securities Full time

    Project Internship at Huatai SecuritiesKey Responsibilities:Conduct thorough analysis of corporate and financial data.Develop financial models and valuation assessments, along with marketing materials for execution purposes.Assist senior analysts with routine and periodic research on industry trends.Collaborate with senior team members on various financial...


  • Hong Kong, Central and Western District, Hong Kong SAR China Huatai Securities Full time

    Project InternshipKey ResponsibilitiesConduct in-depth analysis of corporate and financial dataDevelop financial models and valuation assessments, along with marketing materials for executionAssist senior financial analysts with routine and periodic research on industry trendsCollaborate with senior team members on various financial projectsMaintain...


  • Hong Kong, Central and Western District, Hong Kong SAR China Deutsche Bank Full time

    About the InternshipThe DWS Internship is an opportunity to gain a wide range of practical experience. You will be involved in individual projects, participate in speaker sessions, and network with colleagues. This internship is an ideal way to determine whether a career in Financial Services & Asset Management meets your personal aspirations.As our DWS...


  • Hong Kong, Central and Western District, Hong Kong SAR China Huatai Securities Full time

    Project Development Internship at Huatai SecuritiesJob OverviewWe are seeking a highly motivated and detail-oriented intern to join our team at Huatai Securities. As a Project Development Intern, you will be responsible for analyzing detailed corporate and financial information, preparing financial models and valuation analyses, and assisting senior bankers...


  • Hong Kong, Central and Western District, Hong Kong SAR China Huatai Securities Full time

    Financial Internship OpportunityAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Financial Intern at Huatai Securities. As a Financial Intern, you will have the opportunity to work closely with our senior bankers and analysts to gain hands-on experience in financial modeling, data analysis, and industry...


  • Hong Kong, Central and Western District, Hong Kong SAR China Huatai Securities Full time

    Project Internship OpportunityAbout the RoleAs a Project Intern at Huatai Securities, you will play a key role in supporting our team of senior bankers with daily and weekly analytical and industry research materials. You will be responsible for analyzing detailed corporate and financial information, preparing financial models and valuation analyses, and...