Operations Coordinator, Visitor Services Team

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time
About the Role:Operations Coordinator

The Operations Coordinator will support the Visitor Services team in delivering exceptional customer experiences at the M+ Museum. This includes assisting with daily operations, managing events, and coordinating with other teams.

Main Responsibilities:

  1. Event Coordination: Assist with planning and executing events, ensuring smooth execution and high-quality experiences.
  2. Communication: Liaise with other teams, such as security and facilities management, to ensure seamless visitor experiences.
  3. Documentation: Maintain accurate records of events, incidents, and issues.
  4. Problem-Solving: Identify and resolve operational issues promptly, ensuring minimal disruption to visitors.

Requirements:

  • Degree: Recognized university degree in business management, marketing, hospitality management, or related field.
  • Experience: Around 1-2 years of relevant work experience in hospitality or other industries.
  • Skills:
    • Organizational skills
    • Excellent communication skills
    • Ability to multitask


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