Membership Officer

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part time

At West Kowloon Cultural District Authority, we are seeking a highly skilled Membership Supervisor to join our team. This part-time role will be responsible for providing exceptional customer service and ensuring a seamless membership experience.

The ideal candidate will possess a higher diploma or above in any discipline and have at least 2 years of relevant experience in a customer-facing environment. They should also have excellent interpersonal skills, the ability to work independently, and be proficient in English, Chinese, and Putonghua.

In this role, you will be responsible for performing high-quality customer service duties, handling customer inquiries and complaints, and promoting members' benefits. You will also provide supervision and training to ambassadors when necessary and perform other ad-hoc duties as required.



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