Senior Manager of Global Catering Operations
2 weeks ago
Apt Resources, a leading provider of catering services, is currently seeking a highly skilled Senior Manager Catering Operations to join their team. As the Senior Manager of Catering Operations, you will be responsible for the planning and execution of all aspects of global catering services, ensuring timely and accurate delivery of on-board services, including catering, bars, and dry stores for all flights.
Key Responsibilities:- Strategic Planning: Develop and implement a strategic plan that coordinates delivery activities between the Equipment Team, catering suppliers, worldwide airports, and the DOH hub during normal and disrupted operations.
- Performance Management: Provide strategic direction for performance management of all service providers to ensure high-quality service delivery at the lowest cost.
- Operational Efficiency: Create and lead a strategic plan to enhance efficiency in delivering equipment items, ensuring optimal value for the airline.
- Environmental Agenda: Develop and lead the environmental agenda for catering services.
- Operational Oversight: Evaluate and recommend in-sourcing and outsourcing opportunities to ensure optimal value from all delivery activities.
- Catering Delivery: Oversee daily operational aspects of catering services, making timely decisions to ensure 24/7 catering delivery while maintaining safety and operational integrity.
- Conflict Resolution: Resolve conflicts between operational parties, including senior-level external suppliers, to maintain operational integrity.
- Supplier Relationships: Develop and maintain relationships with all suppliers, working closely with the global airport management team as part of the turnaround process at airports worldwide.
- Business Continuity: Lead business continuity and operational contingency planning to maintain operations during disruptions and represent catering services on corporate safety boards and in security/safety reviews.
- Catering Budget Management: Manage the daily catering budget, which constitutes 90+% of DOC.
- Logistics and Supply Strategies: Develop improved logistics and supply strategies to reduce cost and complexity.
- Catering Input: Provide catering input for new aircraft development and long-term corporate planning.
- Operational Decision-Making: Make time-sensitive operational decisions that directly impact costs, ensuring safety and operational integrity while adhering to corporate governance.
- Cost Reduction: Drive reductions in weight and waste expenditure.
- Education: Bachelor's degree or equivalent.
- Experience: 10+ years of experience in planning and delivering global catering services operations.
- Operational Experience: Experience in an operational role within large, multicultural teams, preferably within airlines or airline catering.
- Knowledge: Knowledge of global catering operations and suppliers.
- Leadership Skills: Strong ability to delegate work, set clear directions, and manage workflows.
- Mentoring and Coaching: Excellent mentoring and coaching skills.
- Location: Able to work anywhere in the GCC.
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