Customer Experience Manager

Company OverviewHang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and customer satisfaction. Our mission is to provide innovative banking solutions and exceptional customer experiences.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Digital and Branch...

Cathay Pacific Airways Limited is seeking a Customer Experience Champion to join its Global Service Centre team. As a Customer Experience Champion, you will be responsible for delivering exceptional customer experiences through technical and non-technical support, ensuring outstanding customer satisfaction and timeliness in meeting the organization's service...

Job Description: We are seeking a Customer Experience Director to join our team as a Sales Team Lead. In this role, you will be responsible for overseeing the sales team's customer-facing activities, ensuring that every interaction is exceptional and drives sales growth.About the Role:You will lead and develop a high-performing sales team, focusing on...

Welcome to Ovolo Group, where we're committed to empowering our people to speak from the heart and deliver truly remarkable experiences. As a Customer Experience Director, you'll play a key role in shaping our customer service strategy and ensuring that every guest feels valued and respected.We're looking for a seasoned hospitality professional with 2-3...

About UsThe West Kowloon Cultural District Authority is a leading cultural organization dedicated to promoting artistic innovation and community engagement. Our vision is to create a vibrant cultural hub that showcases the best of Hong Kong and international art, design, and architecture.The JobWe are seeking a highly motivated Membership Supervisor to join...

OverviewDBS Bank, a leading financial institution in Asia, seeks a skilled Customer Experience Specialist to drive business success. This role is part of the Consumer Banking Group, which provides a wide range of products and services tailored to meet customers' needs at every life stage.We are looking for an experienced professional who can provide...

About UsLinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day.We're also committed to providing transformational opportunities for our...

**Job Summary**We are seeking an experienced professional to lead the Customer Caring and Engagement team in High Speed Rail. The successful candidate will have a strong background in customer service and experience in managing teams.**Key Responsibilities**Manage the day-to-day operations of the Customer Caring and Engagement team to ensure high-quality...

About the RoleThis Sales Associate position offers an exciting opportunity to join the Under Armour team and contribute to the success of our retail stores. As a key member of the sales team, you will play a vital role in providing an exceptional customer experience, driving sales growth, and upholding Under Armour's brand values. If you're passionate about...

Job Description:We are seeking a Customer Experience Ambassador to join our team at Kerry Hotel Hong Kong. As a key member of our hospitality team, you will be responsible for creating memorable experiences for our guests through exceptional service and attention to detail.In this role, you will provide updated and relevant information regarding local areas,...

In this exciting role, you'll have the opportunity to shape the customer experience landscape at BOC Group Life Assurance Company Limited by overseeing the performance of our customer service team.Main Responsibilities:Direct and motivate a team of customer service representatives to achieve exceptional service standardsContribute to the development of...

Company OverviewHang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and customer satisfaction. Our mission is to provide innovative products and services that meet the evolving needs of our customers.Job DescriptionWe are seeking an experienced Customer Experience Strategist to join our team. As a key...

General Manager, North Asia - Know Your Customer Exciting Sales Opportunity at KYC Are you a driven and passionate sales professional ready to take your career to the next level? At Know Your Customer (KYC) , we understand that the key to growth lies in a high-performing sales team. That's why we're on the hunt for a Sales Development Representative (SDR) ...

About This RoleWe are seeking an experienced Digital Product Manager to lead our Conversational AI efforts and drive innovation in customer experience enhancement.The ideal candidate will have extensive experience in product management, with a proven track record of managing and delivering successful digital products.Responsibilities include:Exploring user...

Welcome to Wonder, where we're revolutionizing the payments landscape! As a Junior Customer Experience Officer, you'll play a crucial role in shaping our customers' perceptions of our brand. Your primary responsibilities will include responding to customer inquiries, providing product information, resolving issues promptly, and processing transactions...

About the Role: Maison Kitsuné (Hong Kong) Limited is looking for an experienced Sales Executive / Senior Sales Executive to join our retail team in Hong Kong. This is an exciting opportunity for a fashion enthusiast who is passionate about delivering exceptional customer experiences and driving sales in our stores.About Us: Maison Kitsuné is a global...

We're looking for a dynamic Digital Customer Experience Lead to join our team at Oliver James and shape user-centered digital experiences.About the Role:This is a unique opportunity to make an impact by driving business transformation through innovative customer experience initiatives.Responsibilities:Take ownership of key business programs and oversee the...

About Know Your CustomerWe are a cutting-edge technology company that helps businesses approach Know Your Business (KYB) and Know Your Customer (KYC) solutions. Our innovative approach reduces risks, streamlines processes, and complies with regulatory demands across industries like banking, payments, legal, wealth management, and more.This is an exciting...

Company OverviewCathay Pacific Airways Limited is a leading airline that operates with service excellence at its core. Our commitment to delivering exceptional customer experiences has earned us a reputation as one of the world's greatest service brands.Job DescriptionWe are seeking a talented Lounge Ambassador to join our team in providing top-notch lounge...

Overview:With over 40 years of experience, Howden Private Wealth is proud to be a trusted wealth planning partner to top-tier private banks, family offices, law, and tax advisory firms.Key Responsibilities:Lead the Client Services team to deliver exceptional post-sales experiences.Drive process improvements to increase efficiency and productivity.Develop and...