Business Operations Coordinator
6 days ago
Times Publishing Limited has been a prominent presence in Hong Kong for over 50 years, providing a range of business services through its subsidiaries.
This role is an excellent opportunity to join our team as an Operations Executive at Times Publishing Hong Kong.
Responsibilities
- Participate in various business units from customer liaison, planning execution, to after-sales service.
- Perform daily operations including order processing, customer inquiries, and sales reports/analysis.
- Handle customer inquiries and provide quality customer service via phone calls, emails, and instant messaging professionally and promptly.
- Report customer feedback and suggest constructive ideas to senior management for service improvement.
- Collaborate with internal departments and external parties to ensure operational efficiency.
- Maintain good service quality and business relationships with suppliers and customers.
- Perform ad-hoc duties as assigned.
Requirements
- A minimum of an Associate Degree/Degree holder or above.
- People-oriented with strong interpersonal and communication skills.
- 1-2 years of working experience (fresh graduates are also considered).
- Good multitasking, self-motivation, and organization skills.
- Fluency in English and Mandarin is essential.
- Strong numerical analysis skills.
- Ability to work well under pressure and complete tasks in a timely manner.
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