Operations and Project Coordinator
4 days ago
This role involves coordinating various projects related to CRM systems, including new hotel openings, software implementation, and process improvements.
Main Responsibilities
- Collaborate with cross-functional teams to identify and analyze business requirements.
- Develop and maintain accurate documentation and SOPs.
- Provide training and support to new property teams on CRM systems and best practices.
- Conduct regular audits to ensure compliance with established processes and procedures.
Critical Skills & Qualifications
- Minimum 2 years of experience in operations and project coordination, preferably in the hospitality industry.
- Strong analytical and problem-solving skills, with excellent communication and interpersonal abilities.
- Proficiency in both written and spoken English and Chinese.
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