IT Service Specialist
4 days ago
At Swing Consulting Ltd., we are seeking an exceptional IT Service Specialist to join our team. This is a fantastic opportunity for someone with banking experience to take their career to the next level.
About the RoleWe are looking for a skilled IT Support Engineer who can provide top-notch helpdesk and deskside service to our end-users. As an IT Service Specialist, you will be responsible for troubleshooting hardware and software issues, working closely with our IT manager to manage projects and IT services.
Responsibilities- Provide timely and effective helpdesk support to end-users, resolving technical issues efficiently.
- Troubleshoot complex hardware and software problems, using your expertise to find solutions quickly.
- Collaborate with our IT manager to develop and implement project plans, ensuring successful delivery of IT services.
To succeed in this role, you will need:
- A minimum of 1 year of relevant IT support experience, preferably in a banking environment.
- Excellent technical skills, particularly in PC desktop aspects.
- Strong communication skills, with the ability to interact effectively with colleagues and clients.
- A good command of both spoken and written English.
We offer a competitive salary of HKD 20-25K per month, commensurate with experience. Our company provides a friendly and energetic working environment, with opportunities for professional growth and development.
Please note that immediate availability is highly preferred, and we offer a 5-day workweek. If you are passionate about delivering excellent IT service and have a strong background in banking, we would love to hear from you.
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