IT Service Specialist

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full time

At Swing Consulting Ltd., we are seeking an exceptional IT Service Specialist to join our team. This is a fantastic opportunity for someone with banking experience to take their career to the next level.

About the Role

We are looking for a skilled IT Support Engineer who can provide top-notch helpdesk and deskside service to our end-users. As an IT Service Specialist, you will be responsible for troubleshooting hardware and software issues, working closely with our IT manager to manage projects and IT services.

Responsibilities
  • Provide timely and effective helpdesk support to end-users, resolving technical issues efficiently.
  • Troubleshoot complex hardware and software problems, using your expertise to find solutions quickly.
  • Collaborate with our IT manager to develop and implement project plans, ensuring successful delivery of IT services.
Requirements

To succeed in this role, you will need:

  • A minimum of 1 year of relevant IT support experience, preferably in a banking environment.
  • Excellent technical skills, particularly in PC desktop aspects.
  • Strong communication skills, with the ability to interact effectively with colleagues and clients.
  • A good command of both spoken and written English.
What We Offer

We offer a competitive salary of HKD 20-25K per month, commensurate with experience. Our company provides a friendly and energetic working environment, with opportunities for professional growth and development.

Please note that immediate availability is highly preferred, and we offer a 5-day workweek. If you are passionate about delivering excellent IT service and have a strong background in banking, we would love to hear from you.



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