Operations Coordinator

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

Role Overview:

The Cathay Pacific Airways Limited is seeking an Operations Coordinator - Integrated Operations Centre to assist the Coordinator and Duty Manager in coordinating all activities affecting the day-to-day functioning of the Integrated Operations Centre. This involves assisting in managing day-of-operations to ensure schedule integrity, implementing company procedures related to flight regularity, operational safety, security and OTP, and liaising closely with various departments to ensure the effects of day-of-operation changes to the published schedule are implemented in accordance with company requirements.

Key Responsibilities:

  • Assist the Coordinator in managing day-of-operations to ensure schedule integrity, and in implementing company procedures related to flight regularity, operational safety, security and OTP.
  • Monitor the day-of-operations and ensure problems are promptly brought to the Coordinator's and Duty Manager's attention for corrective actions.
  • Liaise closely with Crew Operations, Flight Dispatch, Customer Journey and Recovery, HKIA Hub Control, Maintenance Control and Maintenance Planning, Cargo Revenue Management as well as outports to ensure the effects of day-of-operation changes to the published schedule are implemented in accordance with company requirements.
  • Assist the Coordinator or the Duty Manager in implementing crisis response procedures.
  • Compile Daily Management Reports for senior management.

Requirements:

  • Tertiary education, preferably specialised in aviation related disciplines.
  • 3-5 years experience in operational or passenger handling areas.
  • Knowledge of flight planning or crew flight time limitation requirements a definite advantage.
  • Strong analytical skills.
  • Excellent attention to detail.
  • Team player with good communication and interpersonal skills.
  • Excellent command of English and Cantonese, preferably with ability to speak Mandarin.
  • Shift work is required.


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