Aviation Operations Coordinator

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time
Role Overview

The Integrated Operations Centre (IOC) plays a critical role in ensuring disruptions to the published schedule are minimized. As an IOC Controller, you will assist the Coordinator and Duty Manager in coordinating activities affecting the day-to-day functioning of the IOC.

Key Responsibilities
  • Assist the Coordinator in managing day-of-operations to ensure schedule integrity and implement company procedures related to flight regularity, operational safety, security, and on-time performance.
  • Monitor the day-of-operations and promptly bring problems to the Coordinator's and Duty Manager's attention for corrective actions.
  • Liaise closely with Crew Operations, Flight Dispatch, Customer Journey and Recovery, HKIA Hub Control, Maintenance Control, and Maintenance Planning to ensure the effects of day-of-operation changes to the published schedule are implemented in accordance with company requirements.
  • Assist the Coordinator or Duty Manager in implementing crisis response procedures.
  • Compile Daily Management Reports for senior management.
Requirements
  • Tertiary education, preferably in aviation-related disciplines.
  • 3-5 years of experience in operational or passenger handling areas.
  • Knowledge of flight planning or crew flight time limitation requirements is a definite advantage.
  • Strong analytical skills.
  • Excellent attention to detail.
  • Team player with good communication and interpersonal skills.
  • Excellent command of English and Cantonese, preferably with the ability to speak Mandarin.
  • Shift work is required.

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