Senior Business Partner

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full time

Job Responsibilities

The Senior Customer Success Manager (CSM) partners closely with assigned sales partners to ensure customers achieve a significant return on investment (ROI) and drive business success with their LinkedIn Hiring Solutions investment.

The CSM will work closely with various stakeholders within assigned customers to ensure effective user and product onboarding and engagement on LinkedIn Hiring products and solutions.

  • Partner with internal teams to drive overall customer adoption, enhance customer success, mitigate customer churn risk, and drive return on investment (ROI).
  • Align on customer's business objectives and goals to build measurable success plan and set a cadence of communication to deliver ROI and operational reviews.
  • Develop and help customers drive change management principles and processes to support transitioning to new processes, tools, or initiatives related to LinkedIn products and solutions.


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