AVP, Card Authorization and Fraud Prevention Specialist

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time
Job Responsibilities:

Assist in ensuring business units and departments comply with the latest legal, regulatory, and internal requirements for combating financial crime.

  • Manage information sharing between banks and card associations, including benchmarking exercises.
  • Ensure business intelligence information is properly received, timely incorporated into alert and screening systems, and notified to business units and departments for required action.


Key Responsibilities:

Handle all authorization requests, detection alerts, and relevant cases in a proper and timely manner.

  • According to established procedures, all authorization requests, detection alerts, and relevant cases are handled, reviewed, actioned, and/or investigated (where applicable) in a proper and timely manner.
  • Monitor progress of fraud chargebacks.
  • Prepare write-off recommendations on fraud cases.


Job Requirements:

Contribute to the bank's card authorization and fraud detection projects and initiatives.

  • Provide country feedback on any revision or new release of relevant Group policies, procedures, or equivalents.
  • Participate in ad-hoc card authorization and fraud detection projects and initiatives.


Additional Responsibilities:

Assist the Head of Card Authorization and Fraud Detection in responding to enquiries and requests from regulatory authorities, management, and internal audit.

  • Report card authorization and fraud detection matters on a regular basis.
  • Timely escalate issues with high priority or posing significant risk.
  • Involve in preparation for internal or external examinations.
  • Maintain proper registers for all card authorization and fraud detection works.


Relevant Experience:

  • University graduate in finance or related discipline.
  • Minimum 8 years of relevant card authorization and/or fraud detection experience acquired from international banks.
  • Good understanding of consumer, corporate, and private banking products, services, and transactions.
  • Good knowledge of legal, regulatory, and card association requirements relating to card authorization, fraud detection, compliance principles, and corporate governance practices.
  • Good compliance and risk control concepts.
  • Ability to cope with highly demanding and fast-paced banking environments.
  • Competency to work in a matrix international organization.
  • Demonstrate sound commercial experience and judgment.
  • Good interpersonal, leadership, communication, and negotiation skills, with the ability to network, successfully 'engage', and influence business.


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