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Card Security Expert

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full time

Main Responsibilities:

  • Perform thorough analysis and provide MIS reports to prevent and investigate fraud.
  • Monitor and manage incoming and outgoing retrieval and chargeback cases in compliance with Card Association regulations.
  • Support system enhancements and conduct User Acceptance Tests (UAT).
  • Provide administrative support for card system operations.
  • Collaborate with team leaders and undertake assigned roles and tasks.

Incumbent Requirements:

  • University graduate with at least 3 years of relevant experience or secondary education with 5 years of relevant experience.
  • Sound knowledge of Credit Card Fraud.
  • System/computing administration experience is preferred.
  • Knowledge of Credit Card Dispute Rules & Regulations is an asset.
  • Strong command of spoken and written English and Chinese.