Customer Service Manager Assistant

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

Business Function

At DBS Bank, we're committed to helping our customers achieve their goals and aspirations. As a leading bank in Asia, we offer a comprehensive range of financial solutions to support our customers at every stage of their lives.

Responsibilities

  • Collaborate with the Customer Service Manager to oversee the customer service and counter operations of the branch, ensuring seamless delivery of our services.
  • Lead the overall staff and branch administration, ensuring adherence to internal and external regulatory requirements.

Requirements

  • Post-secondary education or above.
  • A minimum of 3 years' relevant experience in branch operations, with 1-2 years at a managerial level.
  • Strong knowledge of branch operations and banking-related ordinances.
  • Excellent communication and leadership skills, with high problem-solving capability.
  • Customer-oriented with good interpersonal skills.
  • HKIB Certified Banker is a plus.

What We Offer

We provide a competitive salary and benefits package, as well as a dynamic work environment that supports your development and recognizes your achievements.

Disclaimer

We regret that only shortlisted candidates will be notified.



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