Cash Operations Specialist

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Australia and New Zealand Banking Group Limited (ANZ) Full time

About the Role



As a key member of our Institutional Operations team, you will be responsible for verifying payment and cash related transactions, managing hub performance, and supporting procedure/system change activities. You will also be required to proactively address potential risk and implement correspondent controls under payment and cash area. Additionally, you will support your line manager in different payment and cash related projects, regulatory reporting, and third-party vendor management.



Key Responsibilities:




  • Achieve cost control by increasing productivity and minimizing processing errors.
  • Closely monitor the quality of work provided by our service provider/operator and ensure they can deliver customer satisfactory services by meeting all service level agreements with customers and stakeholders.
  • Demonstrate understanding and commitment to customer centricity.
  • Position will involve in monitoring of payment and cash related activities, building up new or assisting in change of product processes as per business needs with proper risk control in place. Timely escalation of exceptional issues is required. Provide training/guidance to team members on the process and control.
  • Collaborate with different teams for regulatory reporting.
  • Manage and coordinate with third-party vendors for delivery of services.
  • Need to have team spirit and lead the team to achieve overall performance targets.
  • Be able to identify and control unexpected risk exposure by fostering awareness and understanding of operational risk throughout the operation process.


Requirements:




  • Knowledge of Accounting, Bills of Exchange, SWIFT payment, Chats, FPS, Operational risk, and reconciliation.
  • Strong working experience in the banking industry.
  • Knowledge of HKICL procedure and HKMA policies.
  • Prior working experience in a checker/monitor role.


Working with Us:



We're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.



We're a diverse bunch at ANZ in different roles, different locations, and doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.



We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

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