Financial Operations Associate

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Payoneer Inc. Full time

At Payoneer Inc., our mission is to empower businesses of all sizes to thrive in the global economy by providing seamless, cross-border transactions. As a Financial Operations Associate, you will be at the forefront of this mission, working closely with colleagues from diverse backgrounds to serve small- and medium-sized business customers and partners across 190 markets.

Key Responsibilities:

  • Daily processing of global bank transfers to our customers, ensuring timely and accurate execution
  • Maintenance of relationships with partner banks and providers, including regular communication via email and phone
  • Monitoring and optimizing global bank payments and transactions to minimize delays and errors
  • Providing insights and suggestions for process improvements and enhancements
  • Supporting internal and external customers regarding the Global Bank Transfer product
  • Owning and maintaining ongoing communication cadence with internal and external banking relationship contacts

Requirements:

  • 3+ years of experience in the Banks/FX industry
  • Advanced proficiency in Microsoft Excel and Outlook required
  • Professional experience working with SQL – an advantage
  • Bachelor's Degree
  • Ability to analyze and action data
  • Excellent written and verbal internal and external communication skills
  • Ability to multi-task and work with many systems and different global teams within the company
  • Curious and creative thinker, proactive, problem solver
  • Strong Team Player
  • Strong communication and customer service skills
  • Action orientated and can handle high stress/impact events

What We're Looking For:

  • Accountable | Adaptable | Collaborative | Communicative | Fast Learners | Independent | Motivated | Problem Solvers | Resilient | Technically Proficient


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