Financial Systems Associate
4 days ago
iCapital empowers the world's alternative investment marketplace through its cutting-edge financial technology platform. As a pioneering force in innovation, we transform how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients.
We strive to provide exceptional service to our clients by catering to their unique needs through our advanced technology solutions.
About the RoleiCapital seeks an experienced Client Delivery Specialist Associate to join the Data Solutions team in Hong Kong. This role involves setting up and maintaining financial software applications, collaborating with clients to resolve issues, and performing ad-hoc tasks.
Key Responsibilities- Financial Reporting and Data Aggregation Tools:
- Analyze portfolio performance results and identify areas for improvement.
- Conduct account-level reconciliation and resolve any discrepancies.
- Perform analysis of private equity and hedge fund statements.
- Collaborate with clients and partners to resolve data issues.
- Client Relationship Development:
- Onboard new clients and provide training on system usage.
- Offer ongoing support and guidance to clients.
- Software Maintenance and Setup:
- Configure systems according to client requirements.
- Set up new clients and financial accounts.
- Classify assets and manage data feeds.
- Create custom reports based on client needs.
- Liaise with vendors to resolve system and data issues.
- Prioritize tasks and collaborate with the team to meet project deadlines.
- 3-5 years of experience in a related field.
- Bachelor's degree from an undergraduate program.
- Excellent customer service skills and ability to foster effective relationships.
- Strong understanding of financial instruments.
- Experience with RIA/Wealth management policies and procedures.
- Knowledge of various financial products and indices.
- Critical thinking and problem-solving skills.
- Ability to work independently and as part of a team.
- Fluency in Chinese (Mandarin & Cantonese) and English required.
iCapital provides a comprehensive benefits package, including competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with employer-paid health and dental insurance; generous paid time off (PTO).
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