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Enterprise Technology Solutions Specialist

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China Avature Full time

Bloomberg seeks a highly skilled Financial Technology Support Expert to join our Enterprise Technology Services team in Hong Kong.

This role offers an exciting opportunity to work with a dynamic network of news, people, and ideas, driving innovation and growth in the financial industry. As a key member of our global support team, you will be responsible for maintaining technological stability and mitigating financial risk for our clients across their Bloomberg solutions and workflows.

Key responsibilities include:

  • Analyzing and troubleshooting complex technical issues for our global client's production environments
  • Partnering with Engineering and Product teams to design and implement future system and product changes
  • Providing proactive engagements with our client base, working closely with Account Management in electronic trading and regulatory businesses
  • Ensuring a smooth life-cycle experience when clients move from project implementation to production support

We are looking for someone with a strong background in client-facing roles, supporting financial markets trading/connectivity solutions, and experience in technical support including end-to-end troubleshooting in networks, connectivity, and messaging. Proficiency in Mandarin and English is required, along with fluency in multiple technologies such as FIX, Middleware, TCPIP, SFTP, Web APIs, Unix/Linux, Scripting, and Data Transformation.

A successful candidate will have excellent analytical and problem-solving skills, with the ability to multitask and prioritize tasks effectively in a fast-paced environment. If you are passionate about delivering exceptional service, empowered by a collaborative spirit, we encourage you to apply.