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Fulfillment Operations Manager
1 week ago
At International Executive Service Corps, we are seeking an exceptional individual to join our team as a Fulfillment Operations Manager. This role plays a vital part in supporting both the Telemarketing Team and Direct Sales Team in our Personal Loan, Card Loan, and Credit Card business.
The successful candidate will be responsible for delivering high-quality customer service, ensuring accurate loan confirmation and disbursement processes. Additionally, they will conduct customer surveys for sales service monitoring and maintain compliance with internal guidelines, legal, and regulatory requirements.
This role requires strong organizational skills, attention to detail, and excellent communication abilities. If you have a passion for providing exceptional customer experiences and possess a good command of written and spoken English and Chinese, we encourage you to apply. A secondary education and 2 years' relevant experience in unsecured loan business are preferred but not essential.
We offer a dynamic work environment with opportunities for growth and development. As a member of our team, you will be empowered to make a meaningful impact and contribute to the success of our organization.
