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Client Support Expert

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China 180C Limited Full time
About Our Team

We are a passionate team at 180C Limited, driven by our mission to build a better tomorrow with technology.

We believe in the power of innovation and collaboration to create sustainable solutions that make a real impact.

Job Details

This is a full-time on-site role for a Customer Service Specialist, located in Hong Kong SAR.

Responsibilities

The Customer Service Specialist will handle day-to-day customer support tasks, ensuring customer satisfaction and delivering an excellent customer experience.

The ideal candidate should possess strong communication and interpersonal skills to manage customer inquiries over the phone, email, and other communication channels.

  • Main Responsibilities:
  • Managing customer inquiries and resolving issues promptly
  • Maintaining a high standard of phone etiquette and customer service
  • Working independently and as part of a team
Requirements

To be successful in this role, you should have:

  • Customer Support Skills are essential
  • Experience in maintaining customer satisfaction and delivering excellent customer experience
  • Strong Communication and interpersonal skills
  • Able to work independently and as part of a team
  • Similar Role Experience is beneficial
  • Bachelor's Degree in Business, Communications, or related field is a plus