Octus Client Solutions Expert
2 weeks ago
Octus is committed to delivering exceptional value to our clients through proactive client experience management. We're looking for a skilled Customer Success Specialist to join our team and drive success.
The ideal candidate will have a strong understanding of finance and sales, excellent written and verbal communication skills, and the ability to work independently.
Key Responsibilities:
- Become an expert in our client segments, products, and the sub-investment grade market.
- Develop and maintain strong relationships with clients to ensure their satisfaction and drive adoption.
- Provide education and training on our platform, including demos and best practices.
- Monitor key performance indicators and strategize outreach efforts to maximize usage and adoption.
- Engage with clients on technical requests and provide solutions to common challenges.
Requirements:
- Bachelor's degree in a related field.
- 1-2 years of experience in finance or sales.
- Excellent communication and interpersonal skills.
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