Octus Client Solutions Expert

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Octus Full time

Octus is committed to delivering exceptional value to our clients through proactive client experience management. We're looking for a skilled Customer Success Specialist to join our team and drive success.

The ideal candidate will have a strong understanding of finance and sales, excellent written and verbal communication skills, and the ability to work independently.

Key Responsibilities:

  • Become an expert in our client segments, products, and the sub-investment grade market.
  • Develop and maintain strong relationships with clients to ensure their satisfaction and drive adoption.
  • Provide education and training on our platform, including demos and best practices.
  • Monitor key performance indicators and strategize outreach efforts to maximize usage and adoption.
  • Engage with clients on technical requests and provide solutions to common challenges.

Requirements:

  • Bachelor's degree in a related field.
  • 1-2 years of experience in finance or sales.
  • Excellent communication and interpersonal skills.


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