Head of Distribution Compliance Expert

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full time
Job Description

The Opportunity

We are seeking a highly skilled and experienced professional to lead our Distribution Compliance team. As the Head of Distribution Compliance, you will be responsible for ensuring that our distribution channels comply with all relevant regulatory requirements and industry standards.

Key Responsibilities

  • Lead the team to identify new regulatory changes and advise on relevant impacts
  • Drive changes to meet the rapid changes of compliance and regulatory requirements
  • Ensure the continuous implementation and effectiveness of the Control Monitoring Framework
  • Oversee the team in conducting proactive compliance monitoring and reviews
  • Provide solid and practical compliance advice and support
  • Conduct investigation into distributors' misconduct allegations and related complaints
  • Support the implementation of good standard welcome calls, disciplinary policy, mystery shopping exercise, CPD review, data analytics to detect sale misconduct and agent fraud
  • Assign team to effectively communicate, educate and/or train Distribution Operation staff and distributors on regulatory and supervising team's works
  • Review compliance communication and training materials and conduct training as required
  • Ensure the team's compliance with Company's Regulatory Risk Management Program and Risk Governance framework
  • Maintain effective communication with the Insurance Authority, MPFA, AMCM, Law Enforcement Agencies and our business counterparts

Requirements

  • Minimum 10 years of experience working in legal and/or compliance field in insurance, pension industry or financial services sector
  • Sound knowledge of insurance and MPF regulatory requirements
  • Excellent analytical skills
  • Excellent interpersonal skills to communicate with business units, distribution partners, and regulators
  • Able to work independently and meet tight deadlines
  • Proactive and attentive to details
  • Able to work in an evolving environment
  • Good communication skills in both written and spoken English and Chinese

What We Offer

  • A competitive salary and benefits packages
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills
  • A focus on growing your career path with us
  • Flexible work policies and strong work-life balance
  • Professional development and leadership opportunities

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.

Our Commitment to Diversity and Inclusion

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

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