Senior Sales Expert for Fashion Brand

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China CHLOECHEN LTD Full time

We are looking for a talented Senior Sales Expert to join our team at CHLOECHEN LTD in Hong Kong. The successful candidate will be responsible for driving sales growth, developing and maintaining strong relationships with clients, and delivering exceptional customer service.

To succeed in this role, you will need a minimum of 3+ years of experience in retail sales, preferably in fashion or high-end boutiques, with a proven track record of achieving sales targets. You should also possess excellent communication and interpersonal skills, as well as a deep understanding of luxury fashion brands and trends.

Responsibilities:

  • Develop and execute strategies to drive sales growth and improve customer satisfaction.
  • Build and maintain strong relationships with clients, providing personalized styling advice and exceptional service.
  • Manage the sales floor, ensuring a luxurious and welcoming environment.
  • Stay updated on fashion trends, product knowledge, and brand history to educate clients.
  • Assist in organizing and executing in-store events.
  • Train and mentor junior sales associates.
  • Handle client inquiries, complaints, and after-sales services professionally.

Requirements:

  • Minimum 3+ years of experience in retail sales, preferably in fashion or high-end boutiques.
  • Proven track record of achieving sales targets.
  • Excellent communication and interpersonal skills.
  • Strong knowledge of luxury fashion brands, trends, and clientele.
  • Ability to build and maintain long-term client relationships.
  • Proficiency in POS systems and inventory management.
  • Flexibility to work weekends, holidays, and during peak seasons.


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