Garment Trim Buyer
6 days ago
About the Role
This US trading specialist position is available at JPC TEXSON LTD. As a key member of our Merchandising team, you will be responsible for responding professionally to inquiries from internal and external customers.
Responsibilities
- Handle customer inquiries via calls and emails
- Efficiently resolve inquiries with excellent customer service
- Update customers on order status, product pricing, and other details
- Coordinate payment and shipping instructions
- Frequent follow-up to confirm shipments in a timely manner
- Collaborate effectively across Sales, Development, Production, and Warehouse teams
- Provide good communication in English and Chinese; Mandarin is an asset
Requirements
- 2+ years of experience in customer support, sales coordination, or related fields in garment, trims, textiles, or packaging industries
- No travel requirements
- 5-day workweek (Monday to Friday, 9am-6pm)
- 12 days of annual leave
- Medical and dental insurance
- A culture that prioritizes work-life balance
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