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Garment Merchandising Specialist

3 weeks ago

kwai hing, Hong Kong SAR China JPC TEXSON LTD Full time

About the Company:

JPC TEXSON LTD is a US-based company specializing in garment trims and packaging products with a strong presence in the global apparel market.

Job Overview:

  • Work collaboratively with a team of 6-8 members to drive merchandising initiatives
  • Respond professionally to inquiries from internal and external customers via calls and emails
  • Efficiently resolve customer issues by providing excellent customer service, updating customers on order status and product pricing
  • Coordinate payment and shipping instructions, ensuring timely confirmation of shipments
  • Cross-functional collaboration with Sales, Development, Production, and Warehouse teams
  • Bilingual proficiency in English and Chinese; Mandarin a plus

Requirements:

  • Minimum 2 years' experience in customer support, sales coordination, or merchandising in the garment, trims, textiles, or packaging industry
  • No travel required
  • 5-day workweek (Monday to Friday, 9am-6pm)
  • Annual leave: 12 days
  • Medical and dental insurance
  • A culture that prioritizes work-life balance