Customer Strategy Lead

Job Title: Head of CustomerDescriptionThe opportunityManulife's ambition is to become Hong Kong and Macau's number one customer choice and digital customer leader in the competitive market. The Head of Customer & Marketing Strategy and Business Planning is responsible for driving the delivery of the Marketing Ambition and supporting teams in developing...

Job DescriptionThe OpportunityManulife is seeking a seasoned marketing leader to drive growth and transformation in the marketing organization. As the Head of Customer Strategy and Marketing, you will be responsible for developing and executing strategies to deliver profitable growth, improving customer experience, and driving digital transformation.Key...

Job OverviewHang Seng Bank Limited is seeking a highly skilled professional to join our team as the Digital Banking Strategy Lead. Company OverviewAs a leading bank in Hong Kong, Hang Seng Bank Limited is committed to delivering exceptional service and innovative financial solutions to our customers. We value our employees and provide a dynamic working...

About Dah Sing Financial GroupAs a leading financial services group in Hong Kong, we offer a wide range of banking and insurance services through our extensive network of branches. Our company culture is built on values such as caring, teamwork, and progressiveness.We aim to create a work environment where employees can thrive and grow, and contribute to the...

Job Title: Distribution Development and Support LeadAbout the RoleHSBC is seeking a high-calibre professional to join our team as a Distribution Development and Support Lead. This role will be responsible for formulating and implementing distribution strategies to drive high insurance growth and profitability from the retail banking channel.Key...

Job Title: Digital Transformation and Strategy LeadWe are seeking a highly skilled Digital Transformation and Strategy Lead to join our team at Bank Of China (Hong Kong) Limited.Job DescriptionThe successful candidate will be responsible for leading the development of clear digital roadmaps, targeting scenarios, and annual key strategies for automation...

About the RoleAt AIA International Limited, we're committed to empowering our people to find their 'better' and make a meaningful impact on the lives of our customers. We're seeking a talented Health and Wellness Strategy and Ecosystem Lead to join our team and drive the development of innovative health and wellness strategies and ecosystems that deliver...

Job Title: Customer Analytics LeadAt Bank Of China (Hong Kong) Limited, we are seeking a highly skilled Customer Analytics Lead to join our team. As a key member of our data infrastructure team, you will be responsible for optimizing our data model to facilitate customer analytics and data marketing operations.Key Responsibilities:Lead Data Infrastructure...

AIA's MissionWe're committed to creating a healthier, more sustainable future for everyone. To achieve this, we need talented professionals who share our vision and can drive impactful change.About the RoleThis exciting new role in Group Customer and Digital Marketing will support, lead, and drive projects across Asia-Pacific to deliver business objectives...

About FWD Life Insurance Corporation FWD Group is a pan-Asian life insurance business with more than 13 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD's customer-led and digitally enabled...

Gravitas Recruitment Group is seeking a seasoned professional to lead our Customer Services team. The ideal candidate will have a strong background in complaint handling and team management, with a proven track record of delivering excellent service and resolving complex issues.The successful candidate will be responsible for:Leading a team of customer...

About AIA's Health and Wellness MovementAIA is embarking on an exciting journey to create a healthier, more sustainable future for everyone. Our ambition is to help a billion people live Healthier, Longer, Better Lives by 2030. As part of our marketing, distribution & partnership team, you'll play a vital role in advancing this movement.Your Key...

About AIA International LimitedAIA International Limited is a leading life insurance company that helps its customers and the community live Healthier, Longer, Better Lives. We are committed to creating a healthier, more sustainable future for everyone.We are seeking a highly skilled and experienced Customer Insights and Research Lead to join our marketing,...

Job Title: Strategic Enablement and Strategy Lead, AsiaJob Summary:We are seeking a highly skilled and experienced Strategic Enablement and Strategy Lead to join our team in Asia. The successful candidate will be responsible for developing and implementing strategic plans to drive business growth and improve operational efficiency.Key...

Lead the collection and analysis of data to support the development of stronger, more effective business strategies in support of AIA International Limited's company goals. We offer a competitive salary package estimated to be around $120,000 - $180,000 per year.About the RoleAs a Data Insights and Strategy Lead, you will be responsible for leading ongoing...

Global Strategy & Operations LeadTeach For All is seeking a highly organized and strategic individual to join the Global Institute team as a Global Strategy & Operations Lead. This role will be responsible for managing complex programmatic operations, cross-team collaboration, and administrative tasks to ensure the success of the Global Institute.About the...

Job DescriptionThe Customer Services Team Lead will oversee the day-to-day operations of various customer-facing areas, including concierge counters, helpdesk, reception, box office and ticketing counter, and luggage services.Responsibilities:Lead the Customer Service Team to ensure efficient and quality service delivery.Monitor team performance and contract...

At Prudential, we strive to be partners for every life and protectors for every future. Our purpose is to create a culture of diversity and inclusion, where our people, customers, and partners thrive. We provide a platform for our people to excel and make an impact, and we support their career ambitions. We aim to make Prudential a place where you can...

The West Kowloon Cultural District Authority is seeking a highly skilled and experienced professional to lead our customer service team. As a key member of our team, you will be responsible for managing and supervising a team of customer service representatives to deliver exceptional service to our customers.Key Responsibilities:Manage and supervise a team...

About the RoleClassy Wheeler Limited seeks an experienced Senior Marketing Executive to drive customer loyalty strategies and lead business growth in the telecommunications industry.About YouYou will be responsible for planning and implementing customer retention initiatives, analyzing market trends, and monitoring customer behavior. Your goal is to design...