Senior Business Development Officer
1 month ago
About Dah Sing Financial Group
A Leading Financial Services Group in Hong Kong
We are a prominent financial services group in Hong Kong, offering banking, insurance, and other related services through our extensive network of over 70 branches across Hong Kong, Macau, and Mainland China.
Our core values are based on caring, teamwork, and progressiveness. We believe that everyone is unique and has the capacity for growth. Our goal is to create a culture that fosters a sense of pride in achieving something beyond just a job, and an environment where you can be your true self, like at home.
Main Responsibilities:
- Achieve high-quality customer service standards for SME clients through efficient handling of enquiries, feedbacks, and instructions via multiple channels.
- Deliver exceptional customer experiences by meeting quality standards and exceeding client expectations.
- Support marketing campaigns by registering clients, providing business referrals, and enhancing services to generate revenue.
- Pursue outbound telemarketing opportunities to promote products and services, driving business growth and revenue.
- Collaborate with management to achieve set objectives and contribute to the development of new staff through on-the-job training and attachments.
- Maintain compliance with internal guidelines, legal requirements, and regulatory standards.
Requirements:
- Secondary education with at least 3 years of relevant experience in customer services, preferably in the banking industry.
- Insurance and/or investment licenses are preferred, along with possession of relevant regulatory qualifications and competencies.
- Demonstrate self-motivation, independence, good communication, and interpersonal skills.
- Excellent command of English, Cantonese, and Mandarin languages.
Salary: The estimated annual salary range for this position is HKD 540,000 - HKD 720,000, depending on experience and qualifications.
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