Director of Customer Experience

Job Title: Customer Experience Research DirectorPrudential plc is seeking a highly skilled Customer Experience Research Director to lead our global research efforts in customer experience. As a key member of our team, you will be responsible for driving customer experience research initiatives and providing actionable insights to inform business...

Head of Customer ExperienceHead of Customer ExperienceDepartment: Customer Business DepartmentJob Reference: SCBB_CFD_E4-I/0722Main Responsibilities:This role will report directly to the Director - Customer Franchise, who leads the development and implementation of strategies to improve customer relationships, dedication, and satisfaction. The goal is to...

Job Title: Customer Experience Research DirectorAt Prudential plc, we are committed to being partners for every life and protectors for every future. As a Customer Experience Research Director, you will play a critical role in helping us achieve this goal by leading our customer experience research efforts.Key Responsibilities:Develop and implement a global...

Job Title: Customer Experience Research DirectorAt Prudential plc, we are committed to being partners for every life and protectors for every future. As a Customer Experience Research Director, you will play a critical role in helping us achieve this goal by leading our research efforts to drive customer satisfaction and loyalty.Key Responsibilities:Develop...

About the RoleWe are seeking a highly skilled and experienced Research Director to lead our customer experience research efforts. As a key member of our team, you will be responsible for driving and institutionalizing company-wide approaches to customer experience and sales distributors loyalty research studies across markets.Key ResponsibilitiesBe the...

At Prudential, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture where diversity is celebrated and inclusion is assured. We provide a platform for our people to excel and make an impact, supporting their career ambitions. We strive to make Prudential a place where you can...

Senior Director of Customer RelationsA key role in shaping the customer experience.Wealth and Personal Banking (WPB) is a key business area at HSBC, responsible for delivering a broad and relevant suite of wealth and retail banking capabilities to our clients. Our international network and breadth of expertise enable us to support individuals, families,...

Job Title: Head of Customer ExperienceAt Hang Lung Properties, we are seeking a highly skilled and experienced professional to lead our customer experience team.Job Summary:The Head of Customer Experience will be responsible for developing and implementing strategies to improve customer relationships, dedication, and satisfaction. This role will work closely...

Job Title: Customer Experience ManagerJoin Bank of China (Hong Kong) Limited as a Customer Experience Manager and drive customer-centric initiatives across our Personal Banking Business.Key Responsibilities:Customer Journey Design: Lead the design of customer journeys across all customer segments, products, and service channels to deliver exceptional...

Job Title: Customer Experience ManagerAt Bank Of China (Hong Kong) Limited, we are seeking a highly skilled Customer Experience Manager to lead our customer-centric initiatives and drive business growth through exceptional customer experiences.Key Responsibilities:Develop and implement customer journey design strategies to enhance customer experience across...

Job Summary: We are seeking a highly skilled Customer Experience Manager to lead our customer journey and experience design efforts in Personal Banking Business. The ideal candidate will have a strong background in customer research, digital experience, and new initiative development. Key Responsibilities:Drive customer-centric model in Personal Banking...

Job Title: Customer Experience Manager About the Role: We are seeking a highly skilled Customer Experience Manager to join our team at Bank Of China (Hong Kong) Limited. As a key member of our organization, you will be responsible for driving customer-centric initiatives and leading customer journey/experience design across all customer segments, products,...

Job Title: Customer Experience Manager About the Role: We are seeking a highly skilled Customer Experience Manager to join our team at Bank Of China (Hong Kong) Limited. As a key member of our organization, you will be responsible for driving customer-centric initiatives across our Personal Banking Business. Key Responsibilities: * Lead customer journey...

Unlock Your Potential as a Senior Director of Customer RelationsAt HSBC, we're committed to delivering exceptional customer experiences that drive business growth and customer loyalty. As a Senior Director of Customer Relations, you'll play a critical role in shaping our customer experience strategy and driving initiatives that enhance our customers'...

Unlock Your Potential as a Customer Experience ManagerAt HSBC, we're committed to delivering exceptional customer experiences that drive business growth and customer advocacy. As a Customer Experience Manager, you'll play a critical role in shaping our customer journey and ensuring that our customers receive the highest levels of service.Key...

Unlock Your Potential in Wealth and Personal BankingAt HSBC, we're committed to delivering exceptional customer experiences that drive business growth and customer advocacy. As a Customer Experience Manager, you'll play a critical role in shaping our customer journeys and ensuring that our customers receive the highest levels of service.Key...

Transforming Customer Experiences at HSBCHSBC is a world-class financial institution where you can specialize in Insurance and enjoy the advantages that come with being part of a leading global bank. Insurance is about people, and the promises they make. At HSBC, we help deliver on these promises by providing a wide variety of life insurance products and...

Unlock Your Potential with HSBCAre you a customer-centric professional looking to make a meaningful impact in the financial industry? Do you have a passion for delivering exceptional customer experiences and driving business growth? If so, we invite you to explore this exciting opportunity with HSBC's Wealth and Personal Banking team.Key...

Key Accountabilities:As a key member of our team, you will be responsible for driving customer experience excellence across our organization. This includes:Supporting the development of customer insights and research initiatives to inform business decisionsCollaborating with cross-functional teams to design and implement customer experience...

Job Title: Customer Experience SpecialistJob Summary:We are seeking a skilled Customer Experience Specialist to join our team at Maersk. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across various channels, ensuring customer satisfaction and loyalty.Responsibilities:Manage customer...