Complaint Handling Specialist

Job Title: Complaint Resolution SpecialistZA Bank is seeking a skilled Complaint Resolution Specialist to join our team. As a key member of our customer service team, you will be responsible for handling customer complaints related to banking products from all channels.Key Responsibilities:Investigate customer complaints thoroughly and ensure that all...

Job SummaryWe are seeking a highly skilled Senior Complaint Resolution Specialist to join our team at China Mobile Hong Kong Co. Ltd.Key ResponsibilitiesResolve customer complaints in a timely and professional manner via phone or written communication.Conduct thorough investigations and collaborate with relevant parties to resolve disputes and draft...

Job SummaryWe are seeking a highly skilled and experienced Complaints Handler to join our team at Bank of China (Hong Kong) Limited. As a key member of our customer service team, you will be responsible for handling customer complaints related to our insurance and investment products, as well as complaints referred by regulators.Key...

About CitiCiti is a global bank with a rich history of over 200 years. We provide a wide range of financial services and products to our clients, helping them meet their biggest opportunities and challenges. Our global network enables us to connect millions of people across hundreds of cities and countries every day.Job SummaryWe are seeking a high-caliber...

Unlock New Opportunities with HSBCAt HSBC, we're committed to delivering exceptional customer experiences and building a culture of excellence. We're seeking a high-calibre professional to join our team as a Senior Manager, Global Complaints Strategy.Key ResponsibilitiesDevelop and implement a global complaints management policy and strategy that aligns with...

Unlock New Opportunities with HSBCAre you looking for a career that will take you to new heights? Do you want to be part of a team that delivers exceptional customer experiences? Join HSBC and discover a world of possibilities.About the RoleWe are seeking a high-calibre professional to join our team as a Senior Manager, Global Complaints Strategy. As a key...

Job SummaryWe are seeking a highly skilled and experienced Customer Service Specialist to join our team at China Mobile Hong Kong Co. Ltd. as a Senior / Complaint Operation Specialist.Key ResponsibilitiesResolve customer complaints in a timely and professional manner via phone or written communication.Conduct thorough investigations and collaborate with...

Customer Service SpecialistAt China Mobile Hong Kong Co. Ltd., we are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for resolving customer complaints in a timely and efficient manner.Key Responsibilities:Investigate and resolve customer complaints via phone or in...

Job SummaryWe are seeking a highly skilled and experienced Customer Service Specialist to join our team at China Mobile Hong Kong Co. Ltd. as a Senior / Complaint Operation Specialist.Key ResponsibilitiesResolve customer complaints in a timely and professional manner via phone or written communication.Conduct thorough investigations and collaborate with...

About the RoleWe are seeking a highly skilled and detail-oriented Medical Claims Specialist to join our team at AIA. As a Medical Claims Specialist, you will be responsible for handling and approving medical claims based on delegated claims authority in accordance with established procedures and guidelines.Key Responsibilities:Process pre-authorisation and...

About the RoleWe are seeking a skilled Medical Claims Specialist to join our team at AIA. As a Medical Claims Specialist, you will be responsible for handling and approving medical claims based on delegated claims authority in accordance with established procedures and guidelines.Duties and Responsibilities:Handle provider claims according to internal...

About the RoleAs a Medical Service Specialist at AIA, you will play a critical role in handling and approving medical claims based on delegated claims authority in accordance with established procedures and guidelines.Key Responsibilities:Process pre-authorisation and pre-assessment cases according to policies and guidelines;Process clinical operation and...

About the RoleWe are seeking a highly skilled and detail-oriented individual to join our team as a Medical Claims Specialist. In this role, you will be responsible for handling and approving medical claims based on delegated claims authority in accordance with established procedures and guidelines.Key Responsibilities:Process pre-authorisation and...

About the RoleAs a Medical Claims Specialist at AIA, you will play a critical role in ensuring the smooth handling and approval of medical claims in accordance with established procedures and guidelines.Key Responsibilities:Handle and approve medical claims based on delegated claims authority, adhering to internal guidelines and procedures.Provide...

About the RoleWe are seeking a skilled Medical Claims Specialist to join our team at AIA. As a Medical Claims Specialist, you will be responsible for assessing and processing medical claims according to delegated claims authority in accordance with established procedures and guidelines.Key Responsibilities:Assess and process claims according to delegated...

Main Responsibilities:As an Operations Support Specialist at Fubon Bank, you will be responsible for providing excellent customer service, following up on customer inquiries and complaints from various channels. You will also provide sales administration support, including personal loan processing, data input, application quality control, and document...

Main Responsibilities:Operations Support SpecialistAs an Operations Support Specialist at Fubon Bank, you will be responsible for providing excellent customer service and support to our customers. Your key responsibilities will include:Providing timely and effective responses to customer inquiries and complaints received through various channels.Assisting...

About DBS BankAs a leading bank in Asia, DBS Consumer Banking Group is uniquely positioned to help our customers achieve their goals and ambitions. With a full spectrum of financial solutions, including deposits, investments, insurance, mortgages, credit cards, and personal loans, we provide our customers with the tools they need to succeed at every stage of...

Main ResponsibilitiesFubon Bank is seeking a highly skilled Credit Risk Analytics Specialist to join our team. As a Credit Risk Analytics Specialist, you will be responsible for:Developing, implementing, and validating credit risk analytics tools to support our risk management and regulatory compliance efforts.Performing outgoing calls to overdue and...

About the Role:We're seeking a highly skilled and motivated Senior Customer Success Specialist to join our Member Engagement and Support team at TransUnion LLC. As a key member of our team, you will be responsible for delivering exceptional customer experiences, providing timely and effective support, and driving business growth through strategic...