Onbase Support Specialist
4 weeks ago
We are seeking a highly skilled Onbase Support Engineer to join our team at Iron Mountain. As a key member of our IT department, you will be responsible for providing post-sale support services to our customers, ensuring the successful implementation and maintenance of our Onbase solutions.
Key Responsibilities- Provide technical support for our enterprise clients via multiple communication channels
- Identify, communicate, and assist clients in resolving known software issues
- Work with clients to license and provide configuration services for software modules
- Troubleshoot installation, configuration, and environmental issues identified by customers
- Provide day-to-day system administration support for the solution
- Patching and server recommendations for on-prem solution
- Bachelor's or higher degree in a related field, or its equivalent, related to this field of work or work experience related to job description and the necessary competencies
- Strong experience with systems support, troubleshooting, and resolution
- Experience with OnBase System software version 18 or higher
- Experience working with on-prem patching
- Experience creating and modifying workflows
- Experience expanding and modifying solutions
- Strong DIP experience and troubleshooting
- OnBase certification required
Iron Mountain is a leading provider of information management and data center services. We help our customers preserve their valuable assets, extract more value from their inventory, and protect their data privacy in innovative and socially responsible ways.
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Enterprise Onbase Solution Architect
12 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Iron Mountain Full timeJob DescriptionWe are seeking an experienced Enterprise Onbase Solution Architect to join our team at Iron Mountain. As a key member of our IT team, you will be responsible for providing technical support services to our customers and coordinating the implementation of Onbase solutions.Key Responsibilities:Provide post-sale support services to customers,...
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IT Support Specialist
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Remote People Full timeJob Title: IT Support SpecialistHorizons is representing our client, a multinational IT consultancy company, to hire an IT Support Specialist based in Hong Kong.Our client has helped thousands of multinational companies set up and operate smoothly and securely in APAC countries by providing turnkey IT solutions, compliance services, and outsourcing through...
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IT Support Specialist
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Hong Kong, Central and Western District, Hong Kong SAR China Remote People Full timeHorizons is representing our client, a multinational IT consultancy company, to hire a skilled IT Support Specialist based in Hong Kong.Our client has been helping thousands of multinational companies set up and operate smoothly and securely in APAC countries by providing turnkey IT solutions, compliance services, and outsourcing through highly skilled local...
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IT Support Specialist
1 day ago
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IT Support Specialist
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IT Support Specialist
4 weeks ago
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IT Support Specialist
3 weeks ago
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Administrative Support Specialist
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Administrative Support Specialist
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Technical Support Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Career Works Limited Full timeJob Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to assist our customers with technical issues related to computer hardware and software. The ideal candidate will have a solid understanding of PC hardware and peripherals, as well as experience supporting Microsoft Windows configuration and desktop...
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Administrative Support Specialist
4 weeks ago
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Educational Support Specialist
4 weeks ago
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IT Support Specialist
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Senior IT Support Specialist
1 day ago
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IT Support Specialist
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Axiom Technologies Full timeAxiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Our team is dedicated to delivering exceptional support to our clients.We are seeking a skilled IT Support Specialist to join our team. The ideal candidate will have a strong background in computer hardware and software troubleshooting, as well as excellent...
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IT Support Specialist
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Hong Kong, Central and Western District, Hong Kong SAR China MUFG Full timeMake a meaningful impact at MUFGWe're seeking a skilled IT Support Specialist to join our team. As a key member of our Technology Service team, you'll collaborate with various departments to implement local and regional projects at a branch level.Your responsibilities will include:Working in partnership with departments to support project...
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IT Support Specialist
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China BEA Union Investment Management Limited Full timeJob SummaryBEA Union Investment Management Limited is seeking a skilled IT Support Specialist to join our team. In this role, you will provide first-level support for our IT applications, market data products, and IT systems.Daily TasksConfigure and update Bloomberg AIM systems, including Commission tables and Compliance rules.Support the generation of Fund...
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Compliance Support Specialist
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China SAFE Investment Full timeJob Title: Compliance Support SpecialistAt SAFE Investment, we are seeking a highly organized and detail-oriented Compliance Support Specialist to provide administrative support to our Legal Department.Key Responsibilities:Handle internal staff's compliance mattersProvide secretarial and administrative support, such as document processing, filing, data...
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Regional IT Support Specialist
1 day ago
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Technical Support Specialist
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Hong Kong, Central and Western District, Hong Kong SAR China The Career Works Limited Full timeThe Career Works Limited is seeking an experienced Technical Support Specialist to join their team. This role is responsible for providing technical support and maintaining the smooth operation of the bank's systems.As a Technical Support Specialist, you will work closely with the Head of Application Support to manage incident processes and ensure that SLAs...