Client Experience Specialist

1 week ago


Hong Kong Island, Hong Kong SAR China Nityo Infotech Full time
Key Responsibilities

As a Service Delivery Expert at Nityo Infotech, you will be responsible for:

  1. Providing exceptional customer service to clients via phone, email, and chat channels.
  2. Responding to client inquiries in a timely and professional manner, resolving issues efficiently and effectively.
  3. Working closely with internal teams to resolve complex issues and improve client satisfaction.
  4. Developing and maintaining a deep understanding of client needs and preferences, adapting service delivery accordingly.

This is an exciting opportunity for someone who is passionate about delivering outstanding results and exceeding client expectations.



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