Technology Support Professional
4 days ago
To succeed in this role, you must have:
- Degree holder or above in Information Technology or related disciplines.
- At least 1-2 years' experience in application support.
- Hands-on experience with Windows Server, Dynamic AX, SharePoint, MS SQL, IIS, etc.
- Good communication and problem-solving skills.
- Self-initiated, multi-tasking, and able to work independently.
- Provide first-level support to users on various applications.
- Troubleshoot application issues and provide guidance to users.
- Report bugs and performance issues to the development team.
- Assist in user acceptance testing and deployment.
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