Telecommunications Support Professional
6 days ago
We are seeking a Telecommunications Support Professional to join our team at HKT. In this role, you will be responsible for providing support to customers via phone calls and digital channels.
You will identify opportunities to sell or retain customers and follow pre-set procedures to complete tasks in a timely manner.
- Key Responsibilities:
- Provide technical support to customers via phone calls and digital channels
- Identify opportunities to sell or retain customers
- Follow pre-set procedures to complete tasks
To succeed in this role, you will need:
- HKCEE / DSE graduate or above
- Knowledge of telecommunications systems and technologies
- Excellent communication and problem-solving skills
- Ability to work under pressure and meet deadlines
Working Hours:
- Minimum of 3-4 days per week
- Minimum of 4 hours per day
- Night shift within 15:00-00:00
-
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