Client Services Manager
3 weeks ago
Responsibilities of this role include:
* Providing top-notch customer service and administration services to assigned clients
* Overseeing customer services and daily operations for assigned clients and distribution channels
* Conducting client visits, presentations, and members' briefings, as well as handling client inquiries and complaints
* Reviewing various client communication materials, including letters, trust deeds, reports, statements, and presentation materials
To succeed in this role, you'll need to have a university degree and at least 6 years of customer services/operations experience, with 1-2 years in supervisory positions. You should also have good knowledge of MPF/ORSO retirement schemes, group insurance, and investment products. Additionally, you'll need to be self-motivated, customer-oriented, and a team player with good communication and interpersonal skills.
As a Client Services Manager - Enterprise Solutions, you'll have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional service to our clients. You'll also have the chance to develop your skills and knowledge through ongoing training and development programs.
We offer a competitive salary of HKD 80,000 - 120,000 per month, depending on experience, as well as a range of benefits, including medical and dental insurance, retirement savings, and paid time off.
If you're a motivated and experienced professional who is passionate about delivering exceptional service to clients, we encourage you to apply for this exciting opportunity.
-
Client Service Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China State Street Full timeJob Title: Client Service ManagerWe are seeking an experienced and exceptional individual to join our Client Service Team as Client Service Manager. As a member of the client service team and representative of that team, you will be responsible for navigating clients through the company by connecting them with the appropriate subject matter experts within...
-
Client Service Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Broadridge Full timeJob Title: Client Service ManagerAt Broadridge, we're committed to empowering our clients to achieve their goals. As a Client Service Manager, you'll play a critical role in delivering exceptional service and support to our clients.Key Responsibilities:Act as a key liaison between clients and internal teams, ensuring seamless communication and...
-
Client Service Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China State Street Full timeKey Responsibilities:As a Client Service Manager, you will be responsible for navigating clients through the company by connecting them with the appropriate subject matter experts.Key Performance Indicators:Interact with all levels of professionals both internally and externally.Deliver highly valued services and solutions to clients.Manage activities in...
-
Client Services Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Schroders Full timeAbout SchrodersWe're a global investment manager dedicated to helping our clients prosper. Our Client Services Manager will play a crucial role in delivering exceptional client experiences and ensuring seamless support across our institutional and intermediary business.Key ResponsibilitiesProvide tailored client servicing and support to assigned...
-
Client Service Manager
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China State Street Full timeAbout the RoleWe are seeking a highly skilled Client Service Manager to join our APAC coverage team. As a key member of our team, you will be responsible for providing exceptional client service and support to our clients in the region.Key ResponsibilitiesRespond to client inquiries and resolve issues in a timely and professional manner.Oversee the update of...
-
Client Services Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Aon Full timeJob ResponsibilitiesAs a Client Services Manager at Aon, you will provide support in placement activities, including collating client placement information and preparing new/renewal quote slips. You will also provide support in policy administration, follow up policy issuance, and perform data entry tasks. Additionally, you will identify opportunities for...
-
Strategic Client Service Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China King Deux Search & Consulting Full timeAbout the RoleWe are seeking an experienced Strategic Client Service Manager to join our team at King Deux Search & Consulting. In this role, you will be responsible for providing exceptional customer service and managing a team of client executives dedicated to serving our premium clientele.Key Responsibilities:Team Leadership:Supervise and provide guidance...
-
Senior Client Service Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China BNY Full timeBecoming a key player in our Global Custody Operations team, you'll oversee a team of up to 12 client-facing direct reports, ensuring seamless delivery of exceptional client service.You will be responsible for managing multiple complex client accounts, supporting clients on Custody queries, and applying your advanced problem-solving skills to analyze...
-
Client Service Relationship Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeAbout HSBC Private BankHSBC Private Bank is a leading international private bank providing wealth, business, and family succession solutions in the largest and fastest-growing markets around the world. At HSBC Private Bank, we put our clients at the centre of everything we do.A Career with ImpactAs a high-calibre professional joining our team as a Client...
-
Senior Client Service Manager
2 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China NexusSearch International Limited Full timeNexusSearch International Limited is seeking a seasoned professional to fill the role of Senior Client Service Manager. This position offers a competitive salary ranging from HK$55,000 to HK$65,000 per month, depending on experience.Company OverviewNexusSearch International Limited is a reputable company in the financial services industry, known for its...
-
Senior Client Services Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Collinson Full timeWe are seeking a highly skilled and experienced professional to take on a critical role within our team. As a Senior Client Services Manager, you will be responsible for managing and supporting the day-to-day activities of our loyalty program set up and operations.About this roleManage and support daily activities on loyalty program operationsWork...
-
Client Service Associate
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China AXA Investment Managers Full timeAbout the RoleWe are seeking a highly skilled Client Service Associate to join our team at AXA Investment Managers. As a Client Service Associate, you will be responsible for providing exceptional client service and support to our clients in Asia ex-Japan. Your primary focus will be on ensuring the delivery of first-class service, handling client inquiries,...
-
Client Service Associate
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China CMB International Capital Corporation Limited Full timeMain Responsibilities:As a Client Service Associate at CMB International Capital Corporation Limited, you will work closely with Relationship Managers to provide assistance in client management and services.Key responsibilities include:Managing daily administrative tasks, client servicing, and ensuring proper compliance guidelinesAssisting in client account...
-
Client Service Associate
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Snaphunt Full timeThe OpportunityWe are seeking a highly motivated and organized Client Service Associate to join our team in Hong Kong. As a key member of our Client Service team, you will be responsible for building and maintaining strong relationships with our clients, identifying their needs, and delivering exceptional service.Key ResponsibilitiesRecruit and manage a...
-
Client Service Executive
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeUnlock Your Potential in Private BankingHSBC Private Bank is seeking a skilled professional to join our team as a Client Services Executive. In this role, you will be responsible for providing exceptional client service to high net worth individuals, supporting Relationship Managers to deepen client relationships and drive business growth.Key...
-
Client Service Professional
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of Singapore Full timeJob DescriptionAs a Client Service Professional at Bank of Singapore, you will be responsible for delivering exceptional customer service to our clients. This role requires a proactive and friendly individual who can communicate effectively with clients from diverse backgrounds.Main Responsibilities:Welcome and escort clients to the meeting suite, ensuring...
-
Client Services Director
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Christian Dior Couture Full timeJob OverviewAs the Client Services Team Manager at Christian Dior Couture, you will play a pivotal role in delivering exceptional customer service, driving business growth, and fostering a collaborative team environment.Key ResponsibilitiesLead and develop a high-performing team of Client Services Advisors, providing coaching, guidance, and mentorship to...
-
Client Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Interactive Brokers Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Client Service Representative to join our team at Interactive Brokers. As a key member of our New Account team, you will be responsible for providing exceptional client service and support to our retail and institutional clients.Key ResponsibilitiesRespond to client inquiries and concerns in a...
-
Senior Client Service Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeA Career with Hang Seng BankHang Seng is committed to delivering exceptional service to our customers. We seek a high-calibre professional to join our Private Banking Department as a Senior Client Service Manager.Key ResponsibilitiesAssist relationship managers in managing customers' assets and investment portfolios by monitoring asset allocation, product...
-
Client Services Advisor
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Christian Dior Couture Full timeJob Title: Client Services AdvisorJob Summary:We are seeking a highly motivated and experienced Client Services Advisor to join our team at Christian Dior Couture. As a Client Services Advisor, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving issues in a timely and professional...