Business Development Officer, Consumer Banking Specialist
3 days ago
We are seeking a skilled Business Development Officer to join our Consumer Banking team at DBS Bank (Hong Kong) Limited. This is an exciting opportunity for you to drive business growth and provide exceptional customer experiences.
About the Role
As a Business Development Officer, you will be responsible for handling phone-in applications and enquiries of unsecured loans, credit card loans & banking-related products and services. Your key duties will include conducting out-going calls to provide these services, performing end-to-end application follow-up processes, and strictly following operational procedures and workflows.
Responsibilities
- Handle phone-in applications and enquires of unsecured loans, Credit Card loans & Banking related products and services
- Conduct out-going calls to provide Unsecured loans, Credit Card loans & Banking related products and services
- Perform end-to-end application follow-up process in which required to follow up missing documents, conduct loan confirmation and handle other sales related tasks
- Strictly follow the required operational procedures and workflow
- Comply with both external regulatory codes and internal compliance policy
Requirements
- Secondary Education (HKCEE/DSE) holder or equivalent
- Minimum 1 year of experience in customer services or sales
- Good telephone manner and communication skills
- Presentable, pleasant and polite
- Meet and exceed sales target
- Good command of written and spoken English and Chinese; fluency in Putonghua is an advantage
- HKIB Certified Banker preferred
Salary and Benefits
We offer a competitive salary and benefits package that includes a basic salary ranging from HKD $50,000 to HKD $80,000 per month, depending on experience, plus additional allowances and bonuses.
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