Risk Management Coordinator

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full time

As a key member of our team, you will play a vital role in ensuring the smooth operation of our business.

Company Overview

American International Group is a global leader in commercial and personal insurance solutions. We pride ourselves on being a company that values diversity, inclusion, and global citizenship.

We strive to create an environment where everyone feels valued and empowered to succeed. Our employees exemplify our values, and in return, we offer world-class opportunities that lead to exciting careers across a broad range of disciplines.

Job Description
  • Provide administrative support to our underwriting team
  • Assist with data entry and filing
  • Update systems and maintain accurate records
  • Respond to customer inquiries and provide solutions and information within standard service times
  • Ensure accuracy and review procedures for continuous improvement
  • Participate in daily administrative and coordination duties
  • Responsible for policy issuance
  • Cooperate with colleagues to meet deadlines and expectations
Required Skills and Qualifications
  • Higher diploma degree or above, with 2 years of experience in Call Centre/Customer Service/Sales Support preferred
  • Passed IIQE Paper 1 & 2 would be an advantage
  • Strong communication skills in English and Cantonese; ability to speak in Putonghua will be an advantage
  • Excellent written communication in both English and Chinese
  • PC literate and able to type quickly
  • Able to work independently, as well as be a team player
  • Detail-oriented with excellent time management, able to prioritize issues, support multiple tasks, and be responsive
  • Self-motivated, eager to learn, responsible, and patient


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