Regional Banking Officer

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Gravitas Recruitment Group Full time

Our client, a reputable regional bank with a rich history, is seeking a highly motivated and customer-centric Retail Banking Officer to join the Retail Banking team.

**Compensation Package:**

  • We offer a competitive salary of $HKD 30,000 - $50,000 per month, depending on experience.

**Key Responsibilities:

In this role, you will be responsible for delivering exceptional service to our clients, promoting our banking products, and assisting with their financial needs.

**Key Tasks Include:

  • Providing outstanding customer service by addressing inquiries and resolving issues
  • Promoting and cross-selling banking products and services to enhance customer relationships
  • Processing transactions accurately and efficiently, including deposits, withdrawals, and loan applications
  • Assisting customers with account management, online banking, and mobile app usage
  • Maintaining compliance with banking regulations and internal policies
  • Participating in community outreach and promotional events to attract new customers

**Requirements:

To be successful in this role, you will need:

  • Bachelor's degree in Finance, Business Administration, or related field (preferred)
  • Previous experience in retail banking or customer service is a plus, but fresh graduates will be considered as junior officers
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Proficient in using banking software and Microsoft Office Suite
  • Strong problem-solving skills and attention to detail

**Benefits:

We offer a comprehensive benefits package, including:

  • A competitive salary and performance-based incentives
  • A supportive and dynamic work environment

**Why Work for Us?

At Gravitas Recruitment Group, we are committed to providing our employees with opportunities for professional development and career advancement. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your CV to us.



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