Sales Training Director

6 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full time

Job Summary

The Sales Training Director will be responsible for formulating overall sales training strategies for the bancassurance channel, aligning with the overall banca business directives of Sun Life. This includes developing, implementing, and monitoring bancassurance training development strategies based on the performance of new and existing frontline sales staff.

Key Responsibilities

  • Develop and implement bancassurance training programs to enhance understanding of Sun Life's product suite and client service, including explanation of features and benefits, and terms & conditions of different insurance policies.
  • Ensure and monitor the effectiveness of all training-related initiatives with measurement and analytics on the training results.
  • Train bank frontline staff on effective referral/sales capabilities, including soft skills development.
  • Liaise with the bank to set up communications platforms or media to deliver sales and training messages effectively.
  • Explore and liaise with external speakers for appropriate training courses to equip the bank's frontlines.
  • Build and maintain a set of banca sales training/support materials, such as presentations, manuals, and sales aids, to support the learning process.
  • Keep abreast of banca training trends and develop different sales support tools to facilitate referral and sales activities of the bank staff.
  • Build the training team, lead, and develop training team members.
  • Support direct supervisors to implement company mission and direction.
  • Keep exploring new learning approaches and materials to deliver a highly effective sales support model.

Requirements

  • Degree holder.
  • Over 10 years of experience in developing, training, and educating sales management and field force.
  • Solid experience in the bancassurance field, with frontline experience preferred.
  • Expert knowledge of bancassurance business.
  • Sound knowledge in life insurance products.
  • Forward-looking capabilities on curriculum design due to channel development.
  • In-depth understanding of adult learning philosophies and how to apply them to course development and delivery.
  • Expert knowledge of basic and advanced sales techniques, selling approaches to curriculum development and delivery.
  • Up-to-date knowledge of trends and developments in training and course design, organizational development, and financial services industry to curriculum development and delivery.
  • Technical expertise on training needs analysis, curriculum development, program implementation/delivery, and evaluation to address training & development needs of field force and sales management.
  • Expert consulting skills in identifying appropriate Sales Training Strategies and interventions to address sales organization issues.
  • Project management skills with the ability to juggle multiple learning and development projects.

What We Offer

Attractive salary, MPF, group life, and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resumes will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purposes).

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