Business Solutions Strategist

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Meta Full time

About the Role:

The Client Solutions Manager of Meta's Greater China team is a strategic business consultant who puts our customers at the core. As a solution driver and trusted adviser in marketing and advertising strategies, you will serve as a platform and product expert for our diversified advertiser portfolio ranging from Fortune 500 corporate to start-up.

This role is embedded in the sales team to build executional and functional partnerships, use data and analytics to devise comprehensive solutions for our clients, and drive revenue by negotiating and optimizing opportunities that deliver on our client's business objectives.

Key Responsibilities:
  1. Analyze client situations and devise integrated marketing and advertising strategies in partnership with Client Partner.
  2. Use data, insights, and market intelligence to identify opportunities and guide strategy and implementation of Facebook solutions.
  3. Serve as an external product consultant educating clients and agencies on product solutions and driving product adoption.
  4. Drive product innovation internally with cross-functional partners based upon market trends and emerging needs of clients.
  5. Plan media and lead the implementation of campaigns to deliver against client business objectives.
  6. Outline and oversee measurement schemes, tracking, and results delivery to study the effectiveness of Facebook solutions.
  7. Oversee budget spend, manage analytics, and provide optimization and real-time recommendations.
  8. Collaborate with Client Partner to exceed sales and yield goals for the book of business assigned to you.
  9. Accountable for Operation Rigor and Project Management.
  10. Manage complex external and internal work streams, and optimize clients' advertising operation mode to meet business objectives.
  11. Oversee internal account operations (e.g., troubleshooting and fixing issues, monitoring and alerting ads policy violations, setting up account and financial details, etc.).
  12. Build and manage relationships with both C-suite and front-line stakeholders in clients and agencies (media, ad creative, FMP, etc.).
  13. Collaborate closely with a broad group of internal cross-functional teams and cross-region counterparts.


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