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Senior Operations Specialist

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Full time

Overview

We are seeking a highly skilled and experienced Senior Operations Specialist to join our Global Creative Studio team. As a key partner to the Brand Creative Director, you will be responsible for operationalizing the creative process to deliver best-in-class campaigns and initiatives.

Key Responsibilities

  • Establish operational systems and processes that support the Brand Creative team in delivering exceptional work.
  • Manage projects against the Creative Studio Operating Model, ensuring timely delivery of high-quality results.
  • Coordinate day-to-day tasks, including feedback from Creative Leaders and key stakeholders.
  • Oversee the management of Tier 1, 2, and 3 projects and deliverables.
  • Ensure creative responses are on brief and within budget.
  • Collaborate with external creative and production partners to deliver innovative solutions.
  • Act as an information hub, providing creatives with the latest materials and information.
  • Support resource planning, tracking, and reporting.

A Day in the Life

As a Senior Operations Specialist, you will be responsible for managing and delivering APAC-led campaign projects and deliverables. You will collaborate with cross-functional teams to ensure timely delivery of high-quality results. Your expertise will be essential in facilitating, executing, and supporting the adaptation of global campaigns for APAC markets.

Requirements

  • 3-5 years of direct experience in creative teams for large retail e-commerce or creative agency/production experience specific to the apparel/footwear industry.
  • Experience working with external creative and production partners.
  • Strong analytical thinking and problem-solving skills.
  • Ability to prioritize multiple projects and tasks while meeting deadlines.
  • Genuine passion for brand creative and creative operations.
  • Self-starter mentality, critical thinking, and excellent communication skills.

Perks and Benefits

Lululemon Athletica offers a comprehensive total rewards program that supports the whole person – body, mind, spirit. Our benefits include competitive base pay, a team-based bonus program, paid time off, generous employee discounts, fitness/yoga classes, parenthood top-up program, and personal and professional development programs.