Corporate Banking Operations Specialist

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China eFinancialCareers Full time
Job Description

As a Corporate Banking Operations Specialist, you will play a crucial role in ensuring the smooth execution of customer transactions. This includes handling inquiries, managing loans and deposits, foreign exchange services, customer onboarding, and Know Your Customer (KYC) duties.

You will work closely with relevant departments to ensure timely processing of customer transactions, collaborating with Relationship Managers to build and maintain strong customer relationships. Additionally, you will assist new joiners in their integration into the role, providing training and guidance as needed.

Your responsibilities will also include cross-selling the bank's products and services, such as expanding deal amounts and diversifying deposits, loans, and foreign exchange transactions. You will be expected to streamline operational workflows, leveraging your expertise to improve efficiency and effectiveness.

In this senior associate role, you will have the opportunity to coach, lead, and monitor the performance of other team members, fostering a culture of excellence and growth within the organization.

Requirements
  • Bachelor's degree in Business or a related field
  • Minimum 2 years' experience in corporate banking operations
  • Strong knowledge of corporate banking products and operations
  • Customer-centric approach, with excellent service mindset and ability to understand customer needs
  • Fluency in English, with Chinese proficiency preferred


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