Operations Support Specialist
5 days ago
AIA Hong Kong and Macau is a leading life insurance company committed to helping our customers and the community live Healthier, Longer, Better Lives. As a Customer Service Advisor, you'll be responsible for delivering exceptional customer service and resolving customer complaints.
This role requires strong interpersonal and problem-solving skills, as well as the ability to work independently and as part of a team. You'll be handling customer enquiries and complaints, making outbound calls, documenting call activities, and working closely with AIAHK Business Partners to resolve complaints and uncertain issues.
To succeed in this role, you'll need secondary education with 4 years' working experience. Candidates with higher academic qualifications or more relevant working experience may be considered as Customer Service Advisor. You should have hands-on experience in customer service and basic insurance knowledge would be an advantage.
You'll also need to obtain licenses such as Insurance Authority (IA) Paper 1,2,3,5 or Mandatory Provident Fund Schemes Authority (MPFA) Paper 4. We provide a comprehensive benefits package and opportunities for career advancement.
We empower every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. Together, we can support even more people - including our own - to live Healthier, Longer, Better Lives, build healthier societies and cultivate healthier environments that better everyone.
-
Technical Operations Support Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Crypto Full timeAbout the Role:We are seeking a skilled Technical Operations Support Specialist to join our team at Crypto.com. As a key member of our operations team, you will play a crucial role in ensuring the smooth operation of our cloud-based engineering services. Your responsibilities will include:Main Responsibilities:Design and develop scalable applications using...
-
Senior Operations Support Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeSenior Operations Support Specialists play a crucial role in ensuring the smooth operation of our train services. We are seeking a skilled professional to join our team and take on this challenging role.About This RoleYou will be responsible for supervising a team of Administrative Assistants to ensure day-to-day operations of the subsection.Verify and...
-
IT Support Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Projob21 Ltd. Full timeJob DescriptionWe are seeking a highly skilled IT Support Specialist to join our team at Projob21 Ltd. The ideal candidate will provide top-notch technical support to our North Asia branches, ensuring seamless operations and excellent service delivery.
-
Laboratory Support Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Centre for Immunology & Infection - C2i Full timeCompany Overview:\The Centre for Immunology & Infection (C2i) addresses significant public healthcare challenges through the establishment of novel technology platforms for biomarker discovery and the development of new vaccine and therapeutic strategies.\C2i enhances Hong Kong's knowledge-based economy, provides state-of-the-art training for the local...
-
Office Support Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China OSL Full timeCompany OverviewOSL is a leading Crypto Trading Platform that requires a skilled and experienced Office Support Specialist to join our team. As an Office Support Specialist, you will play a key role in ensuring the smooth operation of our office, providing administrative support to our staff and clients.Your responsibilities will include managing reception...
-
Support Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Board of Management of The Chinese Permanent Cemeteries. Full timeSupport SpecialistWe are seeking a highly skilled and motivated individual to join our team as a Customer Services Officer, reporting to the Human Resources and Administration Unit.Key Responsibilities:Provide comprehensive support to clients and members of the public on the usage of our computer systems and applications.Assist in the review and enhancement...
-
IT Operations Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeAbout Classy Wheeler LimitedWe are a leading retail company seeking a skilled IT Operations Specialist to join our team. As an IT Operations Specialist, you will play a crucial role in ensuring the smooth operation of our systems and networks.Job SummaryThe successful candidate will be responsible for providing first-level end-user support, troubleshooting,...
-
Technical Support Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hiredly X Full timeJob Description:As a Technical Support Specialist at Hiredly X, you will be responsible for maintaining and troubleshooting software and hardware problems. Your duties will include performing daily operations of network and technical support, collaborating with internal teams to escalate and resolve complex technical problems, and maintaining and...
-
Airline Support Team Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Rolls-Royce plc Full timeRolls-Royce is looking for a skilled Airline Support Team Specialist to join our team. As a specialist in this role, you will be responsible for providing expert advice and guidance to customers on the operation, maintenance, configuration, and troubleshooting of Rolls-Royce products.Key Responsibilities:Provide product technical advice/guidance on...
-
Technical Support Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Axiom Technologies Full timeAxiom Technologies is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for resolving incidents and requests that have been escalated from Level 1.You will troubleshoot, repair, and maintain software applications & infrastructure, as well as provide support for operating system drivers,...
-
IT Support Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Infosys Full timeAt Infosys, we are seeking a skilled IT Support Specialist to join our team. As an Incident Technician, you will be responsible for troubleshooting and diagnosing software issues for various applications.About the Role:Troubleshoot, repair, and maintain software applications & infrastructure.Escalation from helpdesk for application support including inhouse,...
-
Operations Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full timeCompany Overview:Hong Kong Exchanges and Clearing Limited (HKEX) is a leading exchange operator in Asia. We strive to provide exceptional services, facilitate market growth, and support the development of our stakeholders.Job Description:We are seeking an experienced IT operations specialist to join our Enterprise System Operations team. The ideal candidate...
-
Administrative Support Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Job-Hunter Full timeSustainable growth and success in the competitive business landscape depend on the efficiency of our internal processes. We are looking for a skilled Administrative Support Specialist to join our team and play a key role in maintaining the smooth operation of our offices.About the RoleThe successful candidate will be responsible for providing administrative...
-
Global Markets Operations Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full timeGlobal Markets Operations SpecialistThe Global Markets Operations Specialist plays a critical role in supporting the day-to-day operations of our Global Markets team. This includes coordinating with internal teams to ensure the smooth flow of precious metals through our logistics and supply chain processes.Key responsibilities include preparing and sending...
-
Administrative Support Specialist
20 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Centre for Immunology & Infection - C2i Full timeCentre for Immunology & Infection Limited is seeking a highly skilled Administrative Support Specialist to join their team. The successful candidate will be responsible for providing administrative support to the Centre, including general office duties, preparation of business correspondences, and liaison with stakeholders.The ideal candidate will have a...
-
Technical Operations Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Humansa Full timeJob DescriptionAs an IT Support Specialist at Humansa, you will play a crucial role in ensuring seamless IT operations across our multiple sites. Your responsibilities will include providing hands-on onsite user support, managing network infrastructure, supporting business applications, and collaborating with internal teams and vendors to drive IT solutions...
-
Procurement Operations Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China DKSH Group Full timeJob DescriptionThe Procurement Operations Specialist will play a crucial role in ensuring the smooth operation of the procurement process within the DKSH Group. This includes coordinating the tender process with the tender team, setting deadlines and responsibilities. You will also be working closely with key stakeholders such as the Hospital Authority, Hong...
-
IT Support Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY Full timeJob Description:We are seeking a skilled and self-motivated Freelance Desktop Support Engineer to provide IT support to businesses and individuals on an as-needed basis. The ideal candidate will have strong technical expertise in troubleshooting hardware, software, and network issues, ensuring optimal system performance and user satisfaction.Key...
-
Engineering Support Specialist
16 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Analogue Holdings Limited Full timeServicing Engineers and SpecialistsIn our pursuit of excellence, we require an experienced professional to support the project delivery process as an Jr. Project Coordinator. Your tasks will include preparing and reviewing tenders, collaborating with stakeholders on project management, and ensuring efficient site operations.The requirements for this position...
-
Laboratory Support Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Centre for Immunology & Infection - C2i Full timeJob OverviewThe Centre for Immunology & Infection (C2i) is seeking a highly motivated and detail-oriented Laboratory Support Specialist to join our team. As a key member of our laboratory staff, you will be responsible for performing various tasks to support the daily operation of the facility.Key Responsibilities:Perform sterilization of laboratory...