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Senior Product Delivery Manager

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

Transforming Banking with Cutting-Edge Solutions

HSBC Digital Business Services is at the forefront of providing innovative operational and technical support to our global businesses, driving customer service and efficiency. As a key member of our team, you will play a pivotal role in shaping the future of our Core Banking services.

  1. Coordinate with global, regional, and local project managers to develop the Core Banking book of work in the Asia Pacific region.
  2. Participate in the end-to-end project lifecycle from initiation to product launch, working in a DevOps & Agile environment.
  3. Collaborate closely with IT, Transformation, and business teams to drive project delivery and propose IT solutions that meet client and business requirements.
  4. Present solutions to local, regional, and global stakeholders at a detailed level, ensuring their understanding and sign-off.
  5. Perform hands-on solution design, provide guidance to development teams, and coordinate testing and defect management.
  6. Produce project documentation and actively participate in product control group meetings to prepare backlogs for work prioritization.
  7. Demonstrate end-to-end ownership of deliverables for global and regional business, ensuring successful system deliveries according to agreed requirements, timescales, and budget.
  8. Provide functional support to IT teams and ensure compliance with internal and external rules, regulations, and procedures.

Requirements

  • Bachelor's degree or equivalent in Computer Science or a related field.
  • Minimum 15 years of IT software engineering experience with a focus on technology delivery and project delivery.
  • Solid domain knowledge and over 10 years of experience in Core Banking HUB Transaction Banking/Account/Lending/Finance.
  • Solid experience in handling critical production incidents and the ability to act as technical lead during incident recovery.
  • Experience in CL, RPG, DB2, and the iSeries platform.
  • Experience in Core Banking services.
  • Experience in Java would be an advantage.
  • Experience and understanding of DevOps and Agile.
  • Strong analytical, design, and problem-solving skills.
  • Strong business sense with a good understanding of how IT systems impact business objectives.
  • Ability to work under pressure, with tight schedules.
  • Ability to embrace changes and an open mindset to pursue the latest technology.
  • Strong interpersonal, communication, and presentation skills with good command of written and spoken English.
  • Fluent spoken Mandarin for working with Agile Teams in China.