Senior Omnichannel Manager
3 days ago
About Our Team
We are a dynamic and innovative luxury retailer looking for a Senior Customer Experience Executive to join our team. The ideal candidate will have a proven track record in customer experience management and a passion for delivering exceptional results.
Key Responsibilities:
- Lead the development and implementation of customer experience strategies that drive sales growth and customer loyalty.
- Work closely with cross-functional teams to ensure seamless execution of customer experience initiatives.
- Develop and maintain strong relationships with customers and stakeholders to understand their needs and preferences.
- Stay up-to-date with industry trends and best practices in customer experience management.
- Contribute to the development of training programs for store teams to enhance their customer experience skills.
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Customer Experience Strategist
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