IT Support Officer
1 month ago
Main Responsibilities
As a key member of the China Aircraft Services Limited team, the IT Support Officer will be responsible for providing expert technical support and guidance to internal stakeholders. This includes maintaining and troubleshooting network and system issues, as well as collaborating with internal and external parties to resolve complex technical problems.
Key Duties
- Provide efficient and effective system and network support to ensure smooth operation of Company systems.
- Analyze and troubleshoot technical issues, including network, middleware, and database maintenance.
- Collaborate with internal and external parties to resolve technical problems and implement sustainable solutions.
- Coordinate with vendors to ensure system delivery meets business specifications.
- Perform system administration tasks, including ensuring security and performance of IT systems, networks, and facilities.
- Assist in IT projects and ad-hoc tasks as required.
Requirements and Qualifications
Candidates should possess excellent technical skills, strong analytical and problem-solving abilities, and excellent communication skills. Experience in IT system administration and technical support is essential for this role.
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